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Started by: lozdalton
On: 12/06/2019 | 16:23
Replies: 4
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by: lozdalton
on: 12/06/2019 | 16:23

my data is not working, needs sorting out ASAP!

Message 1 of 5
by: macca28
on: 12/06/2019 | 16:26

@lozdalton  hi

check your area status here for service problems: https://giffgaff.com/coverage-and-service
if the signal is ok then see here (manual roam): to update and refresh your settings: https://community.giffgaff.com/t5/Using-giffgaff/Force-the-change-of-SMS-settings/ta-p/4871794
see here for your internet settings https://community.giffgaff.com/t5/Settings-for-your-device/Internet-and-MMS-settings-APN-guide/ta-p/...

 

Get a free giffgaff Sim
Message 2 of 5
by: jfc1951
on: 12/06/2019 | 16:26 edited: 12/06/2019 | 16:27

@lozdaltonwrote:

my data is not working, needs sorting out ASAP!

Not a lot to go on!

 

Where are you @lozdalton  UK, if not where?

 

When did you activate your SIM?

 

Is there a service issue https://status.o2.co.uk/

 

Have you the correctcAPN settings https://community.giffgaff.com/t5/Settings-for-your-device/Internet-and-MMS-settings-APN-guide/ta-p/...

"Never attribute to malice that which is adequately explained by stupidity." - Hanlon's Razor

Message 3 of 5
by: rebelyell
on: 12/06/2019 | 16:29
Was it working previously? Do you have an active goodybag with data remaining on it or credit?
Message 4 of 5
Highlighted
by: richybhoy36
on: 12/06/2019 | 16:58
Hi if you can download the ( my network ) app to see if theres any issues in your area.
Message 5 of 5