Knowledge Base


Started by: lozdalton
On: 12/06/2019 | 16:23
Replies: 4

by: lozdalton
on: 12/06/2019 | 16:23

my data is not working, needs sorting out ASAP!

Message 1 of 5
by: macca28
on: 12/06/2019 | 16:26

@lozdalton  hi

check your area status here for service problems:
if the signal is ok then see here (manual roam): to update and refresh your settings:
see here for your internet settings


Get a free giffgaff Sim
Message 2 of 5
by: jfc1951
on: 12/06/2019 | 16:26 edited: 12/06/2019 | 16:27


my data is not working, needs sorting out ASAP!

Not a lot to go on!


Where are you @lozdalton  UK, if not where?


When did you activate your SIM?


Is there a service issue


Have you the correctcAPN settings

"Never attribute to malice that which is adequately explained by stupidity." - Hanlon's Razor

Message 3 of 5
by: rebelyell
on: 12/06/2019 | 16:29
Was it working previously? Do you have an active goodybag with data remaining on it or credit?
Message 4 of 5
by: richybhoy36
on: 12/06/2019 | 16:58
Hi if you can download the ( my network ) app to see if theres any issues in your area.
Message 5 of 5