Knowledge Base

email and bbm set up on blackberry curve 9320

Started by: piplet
On: 21/08/2012 | 15:10
Replies: 13

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by: piplet
on: 21/08/2012 | 15:10

hi, ive texted settings to 2020 and got the "we're having trouble dealing with your request..." 

Am not technically minded but can someone help me find out how to activate email and bbm?

When i try to set up email it says "Activation request failed. A service connection is unavailable." I have 3G.

Any ideas?

Message 1 of 14

Accepted Solutions
by: paultheball
on: 21/08/2012 | 16:37
hi piplet,
Under normal circumstances, if you have the BB
Add-On, you should receive your service books.
Only when more than 24 hours have passed and
on your My Giffgaff Dashboard it confirms it is
active, then you Contact the agents and ask them
to send you the service books.

You can contact an agent regarding this

Get a free giffgaff Sim
Message 13 of 14
by: adgall
on: 21/08/2012 | 15:11
Click me for a FREE giffgaff sim and £5 FREE CREDIT! Smiley Happy
Please click 'Accept as solution' if someone has helped you, it keeps the forum tidy.
Message 2 of 14
by: dave005
on: 21/08/2012 | 15:11
| Blackberry Users |

Please Have a Read For A Full Explanation..

| Extra Info |

*Want the Add-on*

The Blackberry add-on must be
brought at the same time as buying your goodybag and they cannot be bought separately.

*No BB Add-on* See Below

If you've just got payg credit or a 10.00 + goodybag without the add-on then you can still use the internet with the settings below but you need to download opera mini mobile internet browser for your mobile phone and then you should be sorted...

| Blackberry Internet Settings |

Go to your home screen and select (Options)

Then Select (Device)

Then Select Advanced System Settings > (TCP/IP)

Then Enter the APN :
user name: giffgaff
password: password > just type the word password (not your giffgaff password)

Press the BB Menu key and select (Save)

* Then make sure giffgaff is set as default for your wap settings *

(Produced By dave005/giffgaffer)

Want A Free Standard Sim Or A Microsim (click below)

Message 3 of 14
by: paultheball
on: 21/08/2012 | 15:11
To activate the blackberry services.
You need to have the GPRS, EDGE or 3G in Capital
Letters (top right hand corner of the screen)
If not, then you need to pull the battery out and
Once in Capitals
Then go to
Advanced Options
Host Routing Table
Hightlight the GPRS UK from the list of entries
Press the blackberry button, then select Register
Advanced System Settings
Host Routing Table
Highlight the GPRS UK from the list of entries
Press the blackberry button, then select Register
You will then receive a text message: Blackberry
Registration, your handheld has now been
registered on the wireless network.
This will resolve 95% of any blackberry issues.
Battery Pull and doing the host routing table as

Get a free giffgaff Sim
Message 4 of 14
by: astraking
on: 21/08/2012 | 15:14
Did you buy the add on and the goodybag together
Message 6 of 14
by: signal_is_matter
on: 21/08/2012 | 15:20

I hope I have helped you today. Please show your respect to my answer by clicking the orange star in the bottom right of this post Smiley Happy

Oh and by the way, to save everyone's time, please accept my answer as a solution if I have helped you. Thanks a lot Smiley Very Happy

Message 9 of 14
by: piplet
on: 21/08/2012 | 16:13

Hi, thanks, have followed instructions but when i get to host routing table there are no entries. 

Any other options?

Message 10 of 14