Knowledge Base


Started by: hoppo1973
On: 29/11/2012 | 21:50
Replies: 16

by: pad3
on: 29/11/2012 | 21:55
we are only customers trying to help with simple solutions that we know work for some issues
Message 11 of 17
by: thai_connections
on: 29/11/2012 | 21:55
Everyone who replies just trys to give there version of help if again this is not helpfull ask a agent
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Message 12 of 17
by: nate37
on: 29/11/2012 | 21:56

Most people on the forum do try and give good advice... sometimes a problem does not have an obvious solution and several different  solutions may be offered - not all of which will be correct/work


There are a few posts that are blatantly wrong/unhelpful but that is the nature of a forum like this and is difficult to avoid.


Please tell us what your problem is and we'll do our best to help!

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Please choose the best answer as solution, so others can find it, and give kudos to helpful posts
Message 13 of 17
by: gerradwy
on: 29/11/2012 | 21:59
if it is account related, ask agent
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Message 14 of 17
by: tids
on: 29/11/2012 | 22:06

Most answers are given on the forum and there is also a help section up the top right of the page for you to find answers to your problem

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Message 15 of 17
by: sarahj12185
on: 29/11/2012 | 22:35

most people just want to help you find your best solutions

Please give kudos or select as solution thank you in advance
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Message 16 of 17
by: bunnylations
on: 29/11/2012 | 22:38

@hoppo1973 wrote:
Well people do ask u have u topped up the right way , are u sure u put money on u phone first, what's all that About, don't give me silly answers.


Because a lot of people don't give those of us who try to help much information, so by asking those questions we're narrowing down what could be causing problems for someone.

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Message 17 of 17