Knowledge Base

gb allowance nearly all gone???

Started by: markexon
On: 06/03/2016 | 20:30
Replies: 16

by: halz13
on: 06/03/2016 | 20:54
If you have had data running in the background this might be why. You could contact an agent though
Message 11 of 17
by: markexon
on: 06/03/2016 | 20:59

cheers everyone.

have messaged support so ill wait and see what they say.


have a good day

Message 12 of 17
by: mathew40
on: 06/03/2016 | 21:02
Your more than welcome @markexon
Anytime at all .
Get a free giffgaff Sim
Message 13 of 17
by: 1992chris
on: 06/03/2016 | 21:06
any strange apps added recently?

defiantly worth getting a data counter to see where it is going
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Message 14 of 17
by: kazza92
on: 06/03/2016 | 21:23
You should contact an agent on the following link. It can take up to 24 hours for an agent to reply
Message 15 of 17
by: markexon
on: 07/03/2016 | 00:03

no strange apps added.

I have added a data counter now.

am just curious as to where 1.5 gb has gone in 48 hours.

seems a little odd

will wait and see what tech say



Message 16 of 17
by: cj_9
on: 07/03/2016 | 06:44
If you have an iPhone, check that wifi assist isn't on, it boosts the speed of your wifi by using 4g too, which could be a reason why your usage is so high
Message 17 of 17