giffgaff charged me why?

[adsb pathfinder]

The possibilities are:

1/.  You texted a Giffgaff number, and were charged -  that's a fault which we need to report

2/.  You texted a non-Giffgaff number, and were charged - that's intentional

So you need to check whether the number you texted is actually on Giffgaff.  Your friend could be like me and have 2 mobile phone numbers - and I don't give out my Giffgaff number (because it's used for an important private purpose).

[zcbmm]

a text cost 6p

[matt3]

Hi I'm assuming u topped up with credit which will charge at giffgaff standard tariff (6p for txts) You need to select a goodybag 10 pound one on the topup page and select the checkbox 'buy from credit'. Then u will get free txts

[rakel13 mentor]

contact an agent if he is on gg and they will sort it

[leighp pioneer]

you need to covert credit into a goodybag

[murrayw17]

You need to purchase a goodybag : )

[faheema369 supporter]

you have to buy a goodybag for it otherwise they will use your credit.

[annisa195]

If your friend is on giffgaff, the text should have been free. If he isn't then you've been charged. To get free texts/calls you'll need to activate a goodybag of your choice. To get your 6p back, contact an agent who will put the credit back into your account.

Hope this helps, give kudos if it does

[becky77 vanguard]

Was your friend on giffgaff?
And you'll ned to purchase a goodybag

[jordanblack68]

If he's on giffgaff. Shouldn't cost anything.