or call 43430 option two to buy goody bags and follow prompts given to exchange your airtime credit for goody bag
also if your using recurring goody bags switch of here firstly http://giffgaff.com/profile/payment-details
yes but i gave voucher number for goody bag instead of using voucher number to top up first so how can i fix this please 7850719695551369 this is my voucher number you can check it
@spicymorgan if you redeemed the voucher for a goodybag, then you should have a goodyag. That is, by far, the best way to buy a goodybag i.e. without adding credit then purchasing it.
Did the purchase fail? Check your Order History at https://giffgaff.com/orders/history
Check your dashboard at https://giffgaff.com/dashboard
Does the goodybag show there?
EDIT have I misunderstood, Did you not want a £10 goodybag?
"Never attribute to malice that which is adequately explained by stupidity." - Hanlon's Razor
i meant to top up £10 first to buy a goodybag ,but by mistake i bought a goodybag first and now it wont accept my voucher number to top up
If you have already used the voucher to buy a goodybag, then your voucher is now invalid.
So you now have a £10 goodybag but you want £10 credit instead?
Ask an agent -
Please use this link to contact an agent in regards to account enquiries -
Allow 24 hrs for a response, but usually much quicker.
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