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goodybag

Started by: jaycey45
On: 02/07/2014 | 07:51
Replies: 9
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by: jaycey45
on: 02/07/2014 | 07:51

i've got a goodybag currently running but i used up my minutes quicker than expected and i wanted to remove the current goodybag so i can buy another one because its a waste of money to top up the minimum £10 airtime credit and i'd prefer to buy a new goodybag, is this possible?

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by: king1702
on: 02/07/2014 | 08:25

Simply top with enough money to pay for enough calls + enough to purchase your next goodybag.

Then purchase and queue your next goodybag by buying it from your airtime credit.

Eg top up £15, purchase £12 goodybag from airtime, which will leave you £3 credit for calls.

If you already have a recurring goody bag set up you will have to cancel, before buying goodybag from credit

Message 6 of 10
by: formulaone
on: 02/07/2014 | 08:01
Hello there Smiley Happy

Unfortunately this isn't possible. Once you have a live goodybag this can't be cancellend before.

You will need to wait until your current goodybag expires. You'll have to now use your airtime credit.

Goodybags last for 1 month.

Thanks
Kind Regards
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Message 2 of 10
by: raypops
on: 02/07/2014 | 08:03 edited: 02/07/2014 | 08:04

A Goodybag or Gigabag etc lasts 30 days and you can only have one active at a time.  .The only other option is to use airtime credit , so make sure your topped up with airtime credit in case your goodybag runs out early.

(Please Feel Free To Click On The Link Below To Obtain Your FREE Sim) Regards Ray
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Message 3 of 10
by: d_eagleton
on: 02/07/2014 | 08:03
Sorry no, you can not remove/cancel a goodybag that has already gone live

Only way is to top up credit for minutes use until your current goodybag expires I'm afraid Smiley Sad
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Message 4 of 10
by: rosethorns
on: 02/07/2014 | 08:05
Goodybags last a month and you can only have one at a time

If I helped click ''solutions and kudos'' thanks

Sent from my iPad
Message 5 of 10
by: king1702
on: 02/07/2014 | 08:25

Simply top with enough money to pay for enough calls + enough to purchase your next goodybag.

Then purchase and queue your next goodybag by buying it from your airtime credit.

Eg top up £15, purchase £12 goodybag from airtime, which will leave you £3 credit for calls.

If you already have a recurring goody bag set up you will have to cancel, before buying goodybag from credit

Message 6 of 10
by: herne1
on: 02/07/2014 | 08:31
Can't be done Goodybag will run for a month and nothing can change that, if another is bought during the time it will queue until the first one expires then it will start and run for its month. If you need data you will have to top up with airtime credit and pay for data
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Message 7 of 10
by: 4128334
on: 02/07/2014 | 08:39 edited: 02/07/2014 | 08:41

Sorry to say you will have to use airtime credit for your calls if you have used up all your goodybag allowance.
You can only have one goodybag active at one time,so you will have to use your credit for calls.
The bag lasts one calender month before you can purchase another.
Welcome to giffgafc, I hope you are not put off by your experience I would suggesr you have a good look at the goodybag options and select one that meets your requirements better.

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Message 8 of 10
by: carolshanahan
on: 02/07/2014 | 08:49
this isn't possible. Once you have a live goodybag this can't be cancellend before.
You will need to wait until your current goodybag expires. You'll have to now use your airtime credit.
Goodybags last for 1 month.
Message 9 of 10
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by: jaycey45
on: 02/07/2014 | 21:47

Thanks man! That's a great idea

Message 10 of 10