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google play wont work om galaxy s3 help please

Started by: blankauk_12
On: 05/07/2012 | 22:08
Replies: 6
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by: blankauk_12
on: 05/07/2012 | 22:08
Hi i got my new galaxy s3 yesterday and ive enterd the internet settings manually and it works but google play dosent it just gose to a blank gray screen and says networw timed out and i real am stuck any help would be amazing thanks
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by: rebelyell
on: 05/07/2012 | 22:22
Best Answer
Accepted by topic author blankauk_12
‎21-08-2015 01:01

blankauk_12 wrote:
Hi i got my new galaxy s3 yesterday and ive enterd the internet settings manually and it works but google play dosent it just gose to a blank gray screen and says networw timed out and i real am stuck any help would be amazing thanks

Does everything else interenet related work fine?

 

@badgerhud, recommended uninstalling any updates and then giving it a try.  This could solve the problem.  If it doesn't then you might want to check your APN settings if they read like this on the first few lines:

 

Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080

 

Then delete 193.113.200.195 and 8080.  Leave these fields blank.  This might not be causing you paticular problem and your proxy address may already be blank, as it should be. Anyway its worth looking at and deleting those fields will help other apps to funciton correctly.


 

 

 

Message 4 of 7 (6,979 Views)
by: badgerhud
on: 05/07/2012 | 22:12
Hi

Go to settings - application manager - Google Play

Then click 'uninstall updates'

Then click Google Play app again on the main screen then let it update

Hope this helps
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Message 2 of 7 (6,934 Views)
by: paultheball
on: 05/07/2012 | 22:12
have you entered the correct gmail address.

Get a free giffgaff Sim
Message 3 of 7 (6,933 Views)
by: rebelyell
on: 05/07/2012 | 22:22
Best Answer
Accepted by topic author blankauk_12
‎21-08-2015 01:01

blankauk_12 wrote:
Hi i got my new galaxy s3 yesterday and ive enterd the internet settings manually and it works but google play dosent it just gose to a blank gray screen and says networw timed out and i real am stuck any help would be amazing thanks

Does everything else interenet related work fine?

 

@badgerhud, recommended uninstalling any updates and then giving it a try.  This could solve the problem.  If it doesn't then you might want to check your APN settings if they read like this on the first few lines:

 

Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080

 

Then delete 193.113.200.195 and 8080.  Leave these fields blank.  This might not be causing you paticular problem and your proxy address may already be blank, as it should be. Anyway its worth looking at and deleting those fields will help other apps to funciton correctly.


 

 

 

Message 4 of 7 (6,980 Views)
by: blankauk_12
on: 05/07/2012 | 22:23
Hi thanks for your help but i carnt seem to find unistall updates and ive disabled it and re enabled it and its still not working
Message 5 of 7 (6,920 Views)
by: blankauk_12
on: 05/07/2012 | 22:30
Thanks for your help your a star
Message 6 of 7 (6,911 Views)
by: paultheball
on: 05/07/2012 | 22:31
blankauk, go to:
Settings-
Applications-
Manage Applications-
then select ALL-
scroll down to -GOOGLE PLAY STORE- and select,
then you will see Uninstall Updates, select.

Get a free giffgaff Sim
Message 7 of 7 (6,908 Views)