Knowledge Base
Community

got a friend a sim and is activated but ii got no points

Started by: jonnysmooth
On: 08/08/2016 | 12:47
Replies: 4
Reply

by: jonnysmooth
on: 08/08/2016 | 12:47

hi i recently ordered a friend a sim card which she is using but i did not recive the 500 points

Message 1 of 5
by: lynda1962
on: 08/08/2016 | 12:48
@jonnysmooth, hi there, you will get your points as payback which is updated in September around the 5 th working day, payback is paid twice a year June and December, you will get a statement each month with any details of payback due.

Message 2 of 5
by: gaffsims
on: 08/08/2016 | 12:50

jonnysmooth wrote:

 

hi i recently ordered a friend a sim card which she is using but i did not recive the 500 points

 

If your friend activated their sim in July you will get 500 points anytime within the next few days. If the sim was activated in August, the points will be applied to your account around the 5th of September. 

Message 3 of 5
by: mysticalmianderer
on: 08/08/2016 | 12:51

did you actuvate in a different phone. you would not get if was your own phone used. also you should allow a month or check here

https://giffgaff.com/spread/recruits

see if has been registered.

 

payback is not due until december so i wouldnt worry just needs sorting.

 

comtact an agent here if has been a significant amount of time and if is showing in your recruits tab.

 

Please reward with best answers and kudos when you have been helped by giffgaffers

https://www.giffgaff.com/orders/affiliate/mysticalmianderer
You will get an extra £5 credit when activating a sim from an existing giffgaff member so you will have £15 not £10
Message 4 of 5
Highlighted
by: bigjohnhall
on: 08/08/2016 | 12:52
Hi, payback for sims activated in July hasn't been updated yet but shouldn't be long
Get a free giffgaff Sim
Message 5 of 5