Text SETTINGS to 2020. If that fails, try setting it up manually:
Look here for phone guides about how to set up your internet:
Internet Settings /MMS/ Tips/ Info/ Apps / Guides: http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Newbie-Quick-Internet-Guide/m-p/2066679
Make sure the phone is fully unlocked then enter the settings
Here are the settings for giffgaff so you can connect to the internet and MMS. Text "SETTINGS" to 2020, should this not work, please choose handset OS from the list below and click the link:
ANDROID - http://bit.ly/jitbandroid
iPHONE - http://bit.ly/jitbiphone
BLACKBERRY - http://bit.ly/jitbblackberry
WINDOWS PHONE - http://bit.ly/jitbwindowsmobile
Another alternative is to use the link below , Tweakker helps Giffgaff customers connect quickly and easily to the Internet and MMS services.
Tweakker APN Setup Android https://play.google.com/store/apps/details?id=com.
You can also check to see what the signal strength is like in your area before you commit to giffgaff or to check if there is any masts down or ongoing maintenance.
O2 Service Status.
could someone please send me the gprs settings link for 02 and that - sorry lost it. thanks
What phone do you have?