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help! Goody bag not and working and bight extra goodybag

Started by: annika630
On: 22/05/2015 | 14:53
Replies: 2
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by: annika630
on: 22/05/2015 | 14:53
Hi

I bought a goody bag yesterday (I live in Germany) arrived in the UK out my sim in not and it's not working. Thought it hasn't gone through but I just bight another one now my account is showing a goodybag for this month and next month (I'm only in the uk for 4days!) and still non of it is working.

Does anyone know how I can make this first one work and refund the second one?

Please help :-(

Annika
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by: jumbo4
on: 22/05/2015 | 14:57 edited: 22/05/2015 | 15:03

HI PART 2  cancel your goodybag here: Http://j.mp/cancelbag

 

sorry i got called away Smiley Happy

part 1  no signal?  see here http://giffgaff.com/first-steps

Get a free giffgaff Sim
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by: jumbo4
on: 22/05/2015 | 14:57 edited: 22/05/2015 | 15:03

HI PART 2  cancel your goodybag here: Http://j.mp/cancelbag

 

sorry i got called away Smiley Happy

part 1  no signal?  see here http://giffgaff.com/first-steps

Get a free giffgaff Sim
Message 2 of 3
by: ralfers78
on: 22/05/2015 | 14:58
You can get a refund for 2nd goody bag and get it canceled http://giffgaff.com/support/ask but they can take upto 24hours to respond but usualy quicker
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