help help help

[#1]

Im trying to switch off the adult content block but on the form it asks for either passport or driving license details of which i havnt got infact ive not got any i.d as my house has just been set on fire and i lost everything. I dont have a driving license or passport.......please help someone. Thanks

[#2 · Accepted solution]

Agents, contactable from http://giffgaff.com/rightnow/ask , are able to lift the block. (SIM Service > Adult Content Bar)

[#3]

Explain here, were here to help but any account related issues please contact an agent here http://bit.ly/giffgaffagent  no phone contact. sorry.  they will remove it for you/

[#4]

Contact agent and verify yourself through them

[#5]

You are going to have to contact an agent on this one

[#6]

only way to do it is msg agents

[#7]

you need to cotact an agent to remove this.

[#8]

There are two methods of removing the age restriction:

1. Giffgaff Phone Settings at: http://giffgaff.com/settings (Driving License or Passport required)

2. Ask An Agent at http://bit.ly/giffgaffagent
Agent replies: http://bit.ly/giffgaffreplies

Asking an Agent is currently the best option as the Phone Settings link can be a bit temperamental. The Agents say it can take up to a week, but it normally takes less than half that.

O2 shops used to deal with this, but now they don't.

[#9]

it took a long time to sort mine out but the agents was helpful

[#10]

After almost 4 weeks and a message from the giff gaff people saying its solved.
Calls are still going to my old network's voicemail
Help me NG telling me how I can get s PAC code
Please