Knowledge Base

help , new sim

Started by: suemally
On: 02/10/2015 | 18:37
Replies: 2

by: suemally
on: 02/10/2015 | 18:37

hi ive had trouble with a new sim card , it has £20 credit on it ,and didnt work ,,,i tried everything ,so have just been a got yet another sim card and hey ho it has worked ,,, ive had to put yet another $5 on it ,, but how do i get the other  £20 credit on it ,, would be greatful for and help/advice ,thanks

Message 1 of 3
by: bengalknights
on: 02/10/2015 | 18:40
Hello I'm afraid giffgaff don't support internal transfers

What you should have done was a sim swap
Get a free giffgaff Sim
Message 2 of 3
by: kittsbud
on: 02/10/2015 | 18:41

I don't believe you can transfer credit from sims. You could ask an agent for help is all I think?

Message 3 of 3