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help with pac code

Started by: jamie89069
On: 12/01/2019 | 15:37
Replies: 4
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by: jamie89069
on: 12/01/2019 | 15:37

i got a new sim to fit in a new phone but cant rquest a pac to transfer my old number. how do i do it?

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by: bilal86440
on: 12/01/2019 | 15:39 edited: 12/01/2019 | 15:44
You don't need the PAC Code if you simply wish to change the size of the SIM. The PAC Code is only required if you wish to take the number over to another provider. 
 
What you will need to do is perform a SIM Swap. The SIM swap will transfer your current number and any active goodybag / credit over to the new SIM and can be performed any time between 4.30am and 9.30pm
 
You can follow this https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084 fantastic guide i found on how to perform the SIM Swap or you can follow the SIM Swap video tutorial below:

Get a free giffgaff Sim
Message 2 of 5
by: bilal86440
on: 12/01/2019 | 15:39 edited: 12/01/2019 | 15:44
You don't need the PAC Code if you simply wish to change the size of the SIM. The PAC Code is only required if you wish to take the number over to another provider. 
 
What you will need to do is perform a SIM Swap. The SIM swap will transfer your current number and any active goodybag / credit over to the new SIM and can be performed any time between 4.30am and 9.30pm
 
You can follow this https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084 fantastic guide i found on how to perform the SIM Swap or you can follow the SIM Swap video tutorial below:

Get a free giffgaff Sim
Message 2 of 5
by: headcases
on: 12/01/2019 | 15:49
transfer number
What you need to do:
Request your Porting Authorisation Code (PAC) from your previous mobile provider.
Just contact your current provider and ask them for it, saying you want to transfer your number to another network. They have to give you the number immediately, so the process won't take too long.
Once you have your PAC and an active giffgaff SIM, login and click here
https://giffgaff.com/support/transfer
now to bring your old number to giffgaff.
Find out more about keeping your old number
Important note: On the day of transfer you will experience a loss of service during the transfer process. You may not be able to use either your old number or your giffgaff number for serveral hours up to 9pm on the day the number is transferring. Turn your phone on and off throughout the day.
What is the number transfer process?
Once you’ve completed the number transfer form, a few things will start to happen.
• Both SIMs will stop working, though not necessarily at the same time
• After a while (it could be 10 minutes or a few hours), your giffgaff SIM will spring back into action with your number now transferred
• Calls, texts and data will start working during the day, though not all at the same time.
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 6s
Message 4 of 5
by: mrbergstrom1967
on: 12/01/2019 | 15:51
Good Afternoon @jamie89069

You don't need to have a pac code all you need to do is a simswap, take a look at this very inormative guide to doing a simswap. https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084 f
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