Knowledge Base


Started by: seppel94
On: 26/08/2012 | 20:22
Replies: 10

by: seppel94
on: 26/08/2012 | 20:22
I got the £10 goodybag witch includes unlimited internet, but I can't get on web browser, anyone help?
Message 1 of 11
by: shabbako1
on: 26/08/2012 | 20:23
First Try Texting Settings to 2020

if that fails to send your phone settings see below for your settings - How to giffgaff an iPhone 4 - How to giffgaff an iPhone 3G/3GS - Android guide
if you have wi-fi access, download the giffgaffAPN app from the Android Marketplace to set them up for you
or click here to download the giffgaff apn:
watch youtube giffgaff setup: -Samsung Galaxy S2 internet & MMS - How to giffgaff a Blackberry - Definitive APN Settings should work on all phones - Guide to Windows Mobile 6.1 - Nokia C3 -Nokia C5 - dongle settings
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Message 2 of 11
by: dalan
on: 26/08/2012 | 20:23
What phone do you have.
Phone settings
Enter one of these settings for your phone. 

Text "SETTINGS" to 2020, should this not work, please choose your mobile Operating System from the list below and click the link:

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Message 3 of 11
by: backdrifters
on: 26/08/2012 | 20:24
You need to manually input Internet settings
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Message 5 of 11
by: midgedog
on: 26/08/2012 | 20:24
Have you seen this excellent guide?

Also, have you given the goodybag time to be applied, or did you do it very recently? (Doesn't usually take more than 30mins, but there have been a few issue recently.)

Dial *100*7# for your goodybag balance to check it. :-)
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Please give kudos if you like someone's post, & Accept as Solution if they solved your problem!
Message 6 of 11
by: bwayne
on: 26/08/2012 | 20:26
GPRS-3G Settings

Connection Name: giffgaff - GPRS
APN - Access Point Name:
Proxy Server Address:
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10
Message 7 of 11
by: abihussain
on: 26/08/2012 | 20:27
In order to have access to the Internet and blackberry messenger services, you must have the blackberry add-on. This costs £3 and must be bought at the same time as buying your goodybag. The add-on gives blackberry members Internet and blackberry messenger services.

Blackberry Addon 1010:

If You do not have the blackberry add-on, you can browse the Internet by downloading Opera Mini on to your phone:
You will need to have access to Wifi in order to do this.

See this guide on how to giffgaff a blackberry:

Go to home screen and select Options, then Device, then Advanced System Settings > TCP/IP

Enter the APN :
user name: giffgaff
password: password
Press the BB Menu key and select Save.

Other phone guides:

How to giffgaff an iPhone 4:
How to giffgaff an iPhone 3G/3GS:
Guide to Windows Mobile 6.1 phones:
Please Kudos Me if the above Helped Smiley Happy If I have Answered your Question, choose my answer as the Best Answer.

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Message 8 of 11
by: alecb
on: 26/08/2012 | 20:28
You didn't mention buying the £3 blackberry addon with your Goodybag, if you didn't then that's why it isn't working. You'll need to download Opera mini from app world as you now cannot add the BB addon until your Goodybag has expired.
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Message 9 of 11
by: usmanozzy786
on: 26/08/2012 | 20:36
Since you have not brought the £3 bb add on this is what you need to do

Put the below settings in by going to option - advance options-TCP (something like that)

download and install opera mini for you blackberry

If it does not work then you have to download and install blackberry service book on your phone, this can be googled
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Message 10 of 11