its only my second topup have i done it right
you can check your current status here https://giffgaff.com/dashboard
log out then log back in to refresh your page
Shown in your order history with a status of order delivered?
Shown on your dashboard, with the correct mobile number displayed on the same page?
What message is shown on your phone when you dial *100*7# ?
@alansh1 wrote: its only my second topup have i done it right
Did you topup the correct account, I can see a alansh account, is that yours?
Text USERNAME to 43430
You will receive a text with some account info, does the community member name match the one in My giffgaff?