hi ive just topped up £10 pound in new sim card i was about to buy a goodybag but unfortunatley i have thers no credt left. ther seems to be a problem with sim, can anyone please help me?
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when i luked into my payment history it shows that i did buy a goodybag but payment declined for some reason.
i have also asked an agent but no reply
top up did go through because i had message to confirm that i have toped up £10. and yes its first time i have topped up.
wel i tpped up 10 and i was about to buy goodybag but i ccouldnt as there were no credit left eexept for 1p.
are there any customer service number to contact?