Knowledge Base

how do I cancel my goodybag for next month?

Started by: artur200245
On: 02/06/2016 | 18:05
Replies: 3

by: artur200245
on: 02/06/2016 | 18:05

I want to cancel my goodybag for next month how do I do it? thanks

Message 1 of 4
by: peasy
on: 02/06/2016 | 18:10
If it's on recur turn your recur off on your account
Message 2 of 4
by: premierphotosuk
on: 02/06/2016 | 18:13 edited: 02/06/2016 | 18:15

Hi, & welcome, you can cancel a goodybag as long as its not live, Log into here below.



In the box provided, then choose if you want the refund to your airtime/balance or to your debit/credit card. if its live then you can't cancel or replace a goodybag (Until it expires)


Remember you still can always add credit-top-up at anytime, whether you have a bag or not.

On now in the photography board. Join in here Let's see and share some of your favourite animals. August challenge.

Message 3 of 4
by: eddie2901
on: 02/06/2016 | 18:25
Hi used this to cancel my reoccurring goodybag
Turn off recurring GoodyBag?
Click this link and log in

Untick the box
And click save recurring settings
Good luck
Get a free giffgaff Sim
Message 4 of 4