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how do i buy a goody bag after ive topped up by voucher ?

Started by: rachaelckc
On: 13/10/2012 | 16:17
Replies: 15
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by: rachaelckc
on: 13/10/2012 | 16:17

ive topped my phone up 10 pound to buy a goody bag how do i buy the goody bag ?

Message 1 of 16 (906 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: simmsreece
on: 13/10/2012 | 16:18
Best Answer
Accepted by christian_b (former giff-staffer)
‎21-08-2015 01:01

Step 1) Go to the "Top-up" section of the website - link is found amongst the 9 tabs on every page.

 

If you then dont see the page below, it means you are not logged in - log in by clicking here

 


   

 

2) Select the goodybag you wish to buy and click "Add to basket" - underneath the goodybag you want :smileywink:

 

 

  

3) Tick the box in "My basket" to pay with your credit (seen in yellow below) and then hit "Continue"

 

 

 

 4) Finally click the check and confirm your order, please note once a goodybag is active it cannot be cancelled!

 

Then hit "Place your order" button at the bottom of the page, and you're done! 

 

Scan this QR code to get a micro-sim with £5 free credit!
Message 2 of 16 (1,011 Views)
by: simmsreece
on: 13/10/2012 | 16:18
Best Answer
Accepted by christian_b (former giff-staffer)
‎21-08-2015 01:01

Step 1) Go to the "Top-up" section of the website - link is found amongst the 9 tabs on every page.

 

If you then dont see the page below, it means you are not logged in - log in by clicking here

 


   

 

2) Select the goodybag you wish to buy and click "Add to basket" - underneath the goodybag you want :smileywink:

 

 

  

3) Tick the box in "My basket" to pay with your credit (seen in yellow below) and then hit "Continue"

 

 

 

 4) Finally click the check and confirm your order, please note once a goodybag is active it cannot be cancelled!

 

Then hit "Place your order" button at the bottom of the page, and you're done! 

 

Scan this QR code to get a micro-sim with £5 free credit!
Message 2 of 16 (1,012 Views)
by: lmills
on: 13/10/2012 | 16:19
http://bit.ly/giffgaffgfc - Buying a goodybag from existing credit
Get a free Giffgaff Sim
Message 3 of 16 (898 Views)
by: sallyfiona
on: 13/10/2012 | 16:20

Hi.  Easy just follow the post above I couldnt say it better but Just one thing Some people have been having difficulties buying Goodybags at the moment.

Message 4 of 16 (889 Views)
by: aha3124
on: 13/10/2012 | 16:21
go to my giffgaff.
Message 5 of 16 (888 Views)
by: naf3
on: 13/10/2012 | 16:21
In order to buy a goodybag from your credit, you need to:

1) Go to the Top-up page

2) Select your preferred goodybag

3) Choose the option to pay using airtime credit balance and confirm your order

A full guide on buying goodybags from existing credit: http://bit.ly/giffgaffgfc
Please give me a 'Kudos' if I have helped, by Clicking on the STAR on the Right Smiley Happy Order your FREE Giffgaff Sims from Below:
Get a free giffgaff Sim
Message 6 of 16 (887 Views)
by: rachaelckc
on: 13/10/2012 | 16:23

its saying my sim not acvtivated but it is i acvtivated it and topped it up last month Smiley Sad so it wont let me buy a goody bag dont no how to reactivate it as i dont have my card it came on

Message 7 of 16 (885 Views)
by: sloz
on: 13/10/2012 | 16:28
Hi Rachael, can you check your other thread, you need to ask an agent to fix your account

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/topping-up-my-phone/td-p/6339704

Get a free giffgaff Sim
Message 8 of 16 (879 Views)
by: adscan
on: 13/10/2012 | 16:29
Under the top up page. You can use your credit to buy a goodybag.
Message 9 of 16 (876 Views)
by: rachaelckc
on: 13/10/2012 | 16:46

i have reported it to an agent but really need my phone topping up Smiley Sad

 

Message 10 of 16 (869 Views)