The process for transferring your number from another mobile provider to giffgaff is shown here , please note that it can take 2 days at a minimum from giffgaff receiving your request to it being implemented, remember to also add on the time it takes to obtain your Porting Authorisation Code from your current supplier
Here is a list of network customer service centres to contact to obtain your PAC code from your current supplier
I Want to keep my existing number when joining giffgaff..
*Note - Ask your current Service Provider to text you your PAC code.
when i click onto the link it takes me to the page then i click on Apply "HERE" to keep my number and it then sends me back to my home page so i cannt keep my same number?
If that link doesn't work then email an agent with the details that it says on this page: http://support.giffgaff.com/app/answers/detail/a_id/96
An alternative contact number (just in case we need to get hold of you)
• The mobile number you want to keep
• PAC code
• Mobile number for new giffgaff SIM card
• SIM serial number for new giffgaff SIM card
And don't forget to specify a date for transfer (2 working days in advance)
It's the same as filling out the form.