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how do in turn my 12 pound pay back in credit?

Started by: evievee
On: 29/01/2019 | 15:05
Replies: 2
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by: evievee
on: 29/01/2019 | 15:05 edited: 29/01/2019 | 15:52

And how do in turn my 12 pound pay back in credit now. Why is there no menu to choose option and how do i get the free 2 G data offer as loyal customer on few years 2 accounts but on my 1 sim and 1 handset active ( I am very very very poor on universal Credit )

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by: patchandcrew
on: 29/01/2019 | 16:29 edited: 29/01/2019 | 17:17

To start with, please go here for sim activation isses

 

https://community.giffgaff.com/t5/Getting-started/I-can-t-activate-my-SIM/ta-p/7435412

 

Re your payback, that is done twice a year, December and June, that is why you are not able to add it as credit yet. You can choose the option in advance but as its several months to go it might be best to wait til nearer the time if you use the forums in the meantime as you may earn enough to want it as cash via paypal in June, you can change your mind nearer how you want to redeem payback until the cutoff date which is given with plenty of notice. 

 

If youstill have issues with your sim, please use the help desk or ask an agent, above all please try not to stress, the help is available to get you up and running ☺ 

 

**quoted reply removed because of a thread merge**

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by: danhamman
on: 29/01/2019 | 15:06

@evievee wrote:

And how do in turn my 12 pound pay back in credit now. Why is there no menu to choose option and how do i get the free 2 G data offer as loyal customer on few years 2 accounts but on my 1 sim and 1 handset active ( I am very very very poor on universal Credit )

Choose as credit here:

https://giffgaff.com/profile/payback

 

You'll receive it in Mid-June.

.:.
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by: patchandcrew
on: 29/01/2019 | 16:29 edited: 29/01/2019 | 17:17

To start with, please go here for sim activation isses

 

https://community.giffgaff.com/t5/Getting-started/I-can-t-activate-my-SIM/ta-p/7435412

 

Re your payback, that is done twice a year, December and June, that is why you are not able to add it as credit yet. You can choose the option in advance but as its several months to go it might be best to wait til nearer the time if you use the forums in the meantime as you may earn enough to want it as cash via paypal in June, you can change your mind nearer how you want to redeem payback until the cutoff date which is given with plenty of notice. 

 

If youstill have issues with your sim, please use the help desk or ask an agent, above all please try not to stress, the help is available to get you up and running ☺ 

 

**quoted reply removed because of a thread merge**

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