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how long does it take to activate the sim card

Started by: nikki12345
On: 20/06/2011 | 19:01
Replies: 16
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by: nikki12345
on: 20/06/2011 | 19:01

Hi I am trying to activate a sim card. It has been well over an hour and nothing not even the number has come up. I wonder if anyone has any suggestions?

 

Thank you N Smiley Happy

 

 

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by: neil40
on: 20/06/2011 | 19:15 edited: 20/06/2011 | 19:22
Best Answer
Accepted by topic author nikki12345
‎21-08-2015 01:01
I activated a sim over 1 hr ago too & it is still processing.Must be a system problem tonight.
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Message 13 of 17 (301 Views)
by: jlawes20389
on: 20/06/2011 | 19:03
Give it a little longer, the sims can take upto 24 hours to fully activate although it is usually quicker than this. When your number appears in the 'my giffgaff' page you should be good to go
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Message 2 of 17 (2,358 Views)
by: triyanw
on: 20/06/2011 | 19:03
Our friends said could take up to 24 hours, alternatively if you havent got any luck after that, contact an agent
Please click the Star on the left if I helped you
Cheers
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Message 3 of 17 (2,356 Views)
by: giffgafful
on: 20/06/2011 | 19:03

Can take up to 24 hours, although usually faster.

Message 4 of 17 (2,355 Views)
by: yaakov1
on: 20/06/2011 | 19:03
Message 5 of 17 (2,353 Views)
by: rayhoo
on: 20/06/2011 | 19:03

 


nikki12345 wrote:

Hi I am trying to activate a sim card. It has been well over an hour and nothing not even the number has come up. I wonder if anyone has any suggestions?

 

Thank you N Smiley Happy

 

 


It can take anything from 30 minutes to 24 hrs.  Take a look in MY Payment History to make your payment was accepted first.  It may save some waiting time.

Message 6 of 17 (2,352 Views)
by: granttt
on: 20/06/2011 | 19:04

Are you sure you have activated it? You've topped it up, right? Smiley Happy ..

Message 7 of 17 (2,352 Views)
by: trudiw
on: 20/06/2011 | 19:04 edited: 20/06/2011 | 19:05

There were problems over the weekend, but it can take over an hour sometimes anyway so the only thing to do is wait I'm afraid, you could try refreshing the page Smiley Happy

Message 8 of 17 (2,350 Views)
by: philiplittle40
on: 20/06/2011 | 19:04

Hi

 

Have you topped up (needed to complete the activation)?

 

If yes then it is usually within 30 mins but can theoretically take 24 hours Smiley Sad

 

There were also some system problems re activation recently.

 

I would wait and see for the moment.

Message 9 of 17 (2,349 Views)
by: rayhoo
on: 20/06/2011 | 19:08

nikki12345 wrote:

Hi I am trying to activate a sim card. It has been well over an hour and nothing not even the number has come up. I wonder if anyone has any suggestions?

 

Thank you N Smiley Happy

 

 


Did you register and top up your sim as follows?

 

 

1. Log in to your account
2. Click on this link when you've read the following:    http://giffgaff.com/activate-sim
3. Enter your 6 digit Activation Code in CAPITALS. Ensure all letters and numbers are correctly entered as it is case sensitive (you'll find the Activation Code on the card that the sim was attached to). If the code fails, then you can register using the the serial number on the back of your simcard.
4. Redeem your top-up voucher number (a minimum of £10.00, unless you ordered your sim directly from the website and not by referral, in which case you can top up by £5.00, or buy a £5.00 goodybag), or fill in your bank details exactly as they appear on the card (including MR or MRS etc) You can use a giffgaff, or an O2 voucher using the redeem your voucher box on the right of the page.
    (If you get a message saying "Voucher already used" then just try a little later as the system hasn't yet updated since you purchased your voucher).
You now have successfully registered your new giffgaff SIM card. 
  If you don't intend buying a goodybag right now, then to double check that your registration is going ahead smoothly, go to My giffgaff, look in My Payment History to see if your payment was accepted.  I yes, then switch your phone on and wait for your sim to become live.   
It can take from within 2 hrs., up to 24 hrs. for the sim to become active.
    When the sim is fully active, you will find your number, and your balance in My giffgaff.
    If you register after 10.00pm, the activation process will not commence until the following day.
Note: Don't discard your 6 digit code until you have received you phone number as you may need it again if activation was unsuccessful.

 

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