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how to stop the messages from National Lottery

Started by: vuko76
On: 20/03/2018 | 21:40
Replies: 4
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by: vuko76
on: 20/03/2018 | 21:40

how to stop the messages from National Lottery

82222

Message 1 of 5
by: darthvader2016
on: 20/03/2018 | 21:43
@vuko76 hi there,

You need credit to send the STOP message, but in the email or message there ought to be a customer services number which should be able to be dialled from your goodybag.

It is important that you do send the STOP text or that you get them to unsubscribe you.

If you don't do so the messages will still be sent, using up any credit you have, and even if you don't have credit the charges will still be applied when you next add air time credit.

Simply blocking the number will not stop the texts or charges as they are charged at network level, blocking simply stops them appearing on your phone but you will still be charged

https://community.giffgaff.com/t5/Tips-Guides/Premium-text-charges-do-s-And-don-t-s/td-p/18597940

the customer care number associated with that shortcode number is 0157380029 according to http://www.phonepayplus.org.uk/about-us/number-checker this can be called using your goodybag minutes
Get a free giffgaff  SIM with free £5 credit
Message 2 of 5
by: jfc1951
on: 20/03/2018 | 21:53

vuko76 wrote:

how to stop the messages from National Lottery

82222

Hi @vuko76 as @darthvader2016 says, text STOP to 82222 as stated on the lottery results website at

 

http://lotteryresults.win/checkresults#undefined

 Weaseling out of things is important to learn.  It's what separates us from the animals ... except the weasel.  -  Homer Simpson

Message 4 of 5
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by: jt_21
on: 08/12/2018 | 22:51

@vuko76 wrote:

how to stop the messages from National Lottery

82222

@vuko76 Sorry to hear of this, see

https://community.giffgaff.com/t5/Solve-your-questions/What-to-do-if-you-receive-unsolicited-text-me... For more information on what to do, hope this helps. 

Message 5 of 5