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i am abroad and cannot use my giffgaff SIM before its cut off date. What can i do?

Started by: barrybenj
On: 23/08/2016 | 10:37
Replies: 6
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by: barrybenj
on: 23/08/2016 | 10:37

I have received an email to say that my giffgaff account will be disconnected if i don't use it before 6th September. I am currently abroad and do not have this with me, i do not return until after this date. Tried emailing reply, but it is an unmanned line. Any help please?

Message 1 of 7
by: freedmaniac
on: 23/08/2016 | 10:38

You can top up the account and that will keep it alive.

Message 2 of 7
by: abidabegum001
on: 23/08/2016 | 10:39
Hi
Top Up your account as once it deactivates you cannot activate it again I think
Message 3 of 7
by: lynda1962
on: 23/08/2016 | 10:40
@barrybenj, hi there, you can top up your sim here it will keep your sim from being cancelled and recycled.

http://www.mobiletopup.co.uk/giffgaff

Message 4 of 7
by: dbcooper_
on: 23/08/2016 | 10:40 edited: 23/08/2016 | 10:42

Sorry that's the six month deadline for inactive sim cards, it's the same on all networks


Try support again. See what they say

Try using a different browser or failing that use this link to contact an agent
https://giff.ly/simincrease 
From the drop down list tap 30
Explain what the problem is in full in the further information box at the bottom
Agents will reply within 24 hours


Get a free giffgaff Sim
Message 5 of 7
by: farnis
on: 23/08/2016 | 10:46

A top up will rectify your problem!!

Message 7 of 7