Get Help
Community

iPhone 4 ''There is a problem with your iPhone''

Started by: bensta123
On: 02/06/2012 | 14:38
Replies: 13
Reply

by: bensta123
on: 02/06/2012 | 14:38

Hello

        when i woke up this morning my iphone displayed a notificaton saying calls and texts are unavailable please restore to fix - or something of the sort. but now, i have tried restoring the phone several times and on iTunes i get a message saying ''there is a problem with your iphone. it may be damaged and cannot be activated for service'' anyone know what i can do? i havent heard or seeen this problem before and like most people need my mobile phone, and as i am on holiday i cant get to the apple store till wednesday.

Message 1 of 14
by: muhammadasim
on: 02/06/2012 | 14:41

if yr iphone is locked to specific network then u need that specific sim to activate yr sim.

 

looks like yr phone got updated and now u have locked iphone

Give KUDOS or 'Accept as Solution' If I have helped
Get a free giffgaff Sim
Message 2 of 14
by: sam1128
on: 02/06/2012 | 14:42
See this video that's the only way to solve it.

Had same problem apple store did this for me .

http://www.youtube.com/watch?v=bITIiGswjFI

Get a free giffgaff Sim

Message 3 of 14
by: latheef
on: 02/06/2012 | 14:43
Hey there,
Was your iPhone working okay before this incident?
Message 4 of 14
by: bensta123
on: 02/06/2012 | 14:43
so you are saying if i go to the O2 shop, get a microsim then attempt to restore it will work?
Message 5 of 14
by: bensta123
on: 02/06/2012 | 14:44
up until this morning the phone was working perfectly, ive only had it 2 weeks :'(
Message 6 of 14
by: sam1128
on: 02/06/2012 | 14:44
Well you don't need O2 sim giffgaff sim works fine !

You need to put iPhone into DFU mode and do recovery that way!

It fix software problem !

http://www.youtube.com/watch?v=bITIiGswjFI
Get a free giffgaff Sim

Message 7 of 14
by: muhammadasim
on: 02/06/2012 | 14:45

bensta123 wrote:
so you are saying if i go to the O2 shop, get a microsim then attempt to restore it will work?

if yr iphone is locked to O2 then giffgaff sim should be able to activate yr iphone, try DFU mode as other OP said, if not then thry any O2 sim.

Give KUDOS or 'Accept as Solution' If I have helped
Get a free giffgaff Sim
Message 8 of 14
by: bensta123
on: 02/06/2012 | 14:46

i have already tried resetting through DFU mode as well, thanks for the help though Smiley Happy

Message 9 of 14
by: daterica
on: 02/06/2012 | 14:50
If the phone was unlocked via a jaikbrake and you have wifi turned on , its possable that it has updated and in effect locked the phone , you may need to unlock again
Message 10 of 14