I have noticed recently that my back camera on my iPhone 6 plus has started to take fuzzy photos and videos and will not focus at all. My front camera is fine but the image on the back camera will not stabilise at all. I can hear a ticking noise coming from the camera so I believe it's a hardware issue and not a software one. Who do I send my phone to to be replaced (Apple or giff gaff) and how long does it usually take to fix these things?
Hi, The best way is make appointment in Apple store. Go to Apple.co.uk fill the form and you receive invitations you choose the best for you and new iPhone will be waiting for you ( if it is hardware faults). Of course if Apple showroom is close your flat. Cheers