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iPhone 6 not connecting to mobile internet at all.
on: 29/10/2015 | 11:33
Do you Hsve another unactivated giffgaff sim?
If you do can you pop that in to see if the connection symbol appears
Also try and connect to
Http://community.giffgaff.com
If you do can you pop that in to see if the connection symbol appears
Also try and connect to
Http://community.giffgaff.com
on: 29/10/2015 | 11:55
Login to your account and check if you have active Goodybag with data or Airtime Credits
You can also install carrier settings ( if you didn't buy in the giffgaff shop)
http://community.giffgaff.com/t5/Tips-Guides/Official-iPhone-carrier-file-23-5-14/td-p/13187949
If still doesn't work check your sim in another unlocked or locked to O2 phone or another active giffgaff sim in your iPhone
If your sim is broken you need to make sim swap:
https://giffgaff.com/support/sim-and-number/change-your-sim
You can also install carrier settings ( if you didn't buy in the giffgaff shop)
http://community.giffgaff.com/t5/Tips-Guides/Official-iPhone-carrier-file-23-5-14/td-p/13187949
If still doesn't work check your sim in another unlocked or locked to O2 phone or another active giffgaff sim in your iPhone
If your sim is broken you need to make sim swap:
https://giffgaff.com/support/sim-and-number/change-your-sim
on: 29/10/2015 | 12:01
@dandaley
Others have reported a similar problem recentjy (usually After a phone software uodate)
And a sim swap usually fixes the problem
So order a few sims now (you might receive them on saturday with a bit of luck)
Http://j.mp/order_sim
Once they arrive pop one in your phone
To see if it shows a connection symbol and to see if it connects to the community link as I advised earlier
(don't perform a sim swap and then pop the sim in)
When youve confirmed the unactivated sim can do that
Complete a sim swap
Click here and log in
Http://j.mp/swapsim
Put the 6 digit code in from your new sim And click continue
On the next page it'll show the 6 didgit activation codes and sim serial numbers of your current and new sim cards
Click where it says...
"Yes I want to replace my SIM" ( on mobile browsers don't forget to scroll down to see)
On the next page click "yes I'm sure"
Your new sim will hopefully be active within 30 minutes And your old sim will be disabled ( if the new sim dosnt appear active after 30 minutes try turning the phone off and on
Others have reported a similar problem recentjy (usually After a phone software uodate)
And a sim swap usually fixes the problem
So order a few sims now (you might receive them on saturday with a bit of luck)
Http://j.mp/order_sim
Once they arrive pop one in your phone
To see if it shows a connection symbol and to see if it connects to the community link as I advised earlier
(don't perform a sim swap and then pop the sim in)
When youve confirmed the unactivated sim can do that
Complete a sim swap
Click here and log in
Http://j.mp/swapsim
Put the 6 digit code in from your new sim And click continue
On the next page it'll show the 6 didgit activation codes and sim serial numbers of your current and new sim cards
Click where it says...
"Yes I want to replace my SIM" ( on mobile browsers don't forget to scroll down to see)
On the next page click "yes I'm sure"
Your new sim will hopefully be active within 30 minutes And your old sim will be disabled ( if the new sim dosnt appear active after 30 minutes try turning the phone off and on