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iPhone 8 only ever showing 3G not 4g

Started by: tycmotors
On: 17/01/2019 | 19:55
Replies: 4
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by: tycmotors
on: 17/01/2019 | 19:55

Iv tryed every think I can think of 

 

yes there is 4g where I am 

yes Iv updated the APN settling 

yes Iv turned the phone of and back on 

yes Iv gone to network reset 

yes it’s a 4g SIM card 

yes it’s a 4g goodie bag 

 

and if you want to dubble check a post code 

gl127ef 

 

but yet my iPhone 8 still shows 3G no matter where I go in the uk 

 

Message 1 of 5
Highlighted
by: spacefrog
on: 17/01/2019 | 19:58

@tycmotors

 

  • Select Settings.
  • Select Mobile Data.
  • Select Mobile Data Options.
  • Select Voice & Data.
  • To enable 3G, select 3G.
  • To enable 4G, select 4G.

 

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Message 2 of 5
by: hezp
on: 17/01/2019 | 20:03
I suggest you contact an agent who can access your account, & advise you.
For any queries try:
ASK AN AGENT: https://support2.giffgaff.com/app/ask/
The easiest thing is to ask an agent & you will get a private answer within 24 hours - usually 3-5 hours. If there are any problems or stop on your phone, they will be able to unlock it & give advice on what to do. You will get the answer online in your account > My Messages on your Homepage/Dashboard.
Message 3 of 5
by: tycmotors
on: 17/01/2019 | 20:04
4g Selected
Message 4 of 5
by: rubixcubix
on: 17/01/2019 | 22:14

@tycmotors wrote:

Iv tryed every think I can think of 

 

yes there is 4g where I am 

yes Iv updated the APN settling 

yes Iv turned the phone of and back on 

yes Iv gone to network reset 

yes it’s a 4g SIM card 

yes it’s a 4g goodie bag 

 

and if you want to dubble check a post code 

gl127ef 

 

but yet my iPhone 8 still shows 3G no matter where I go in the uk 

 

Hello. The 4g guide.https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-4G/ta-p/12134248

 

@tycmotors

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Message 5 of 5