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im struggling to get on the internet on my sony xperia can anyone help

Started by: leilaoliver
On: 26/12/2012 | 15:23
Replies: 12
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by: leilaoliver
on: 26/12/2012 | 15:23
I've put my giffgaff sum into my new o2 phone and its working fine with calls and texts but I can't get into the internet? Do I need to change settings on my phone for it to work?
Message 1 of 13
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by: mrcheerful
on: 26/12/2012 | 15:37

 Hello and welcome to giffgaff, please check out my thread for the Xperia range settings/APN issues.

 

Sony Xperia Range

 

 

Was your query resolved? please click ''solutions & kudos'' Smiley Happy .Get a free giffgaff Sim
Message 10 of 13
by: ledgendkiller
on: 26/12/2012 | 15:24
Text "SETTINGS" to 2020. Or choose your mobile Operating System from the list below and click the link:

ANDROID - http://bit.ly/jitbandroid

iPHONE - http://bit.ly/jitbiphone

BLACKBERRY - http://bit.ly/jitbblackberry

WINDOWS PHONE - http://bit.ly/jitbwindowsmobile

OTHERS- http://bit.ly/giffgaffapn
Message 2 of 13
by: zaynrx
on: 26/12/2012 | 15:24
Struggle no more. Text SETTINGS to 2020 Smiley Wink
Message 3 of 13
by: blackpoolmadhead
on: 26/12/2012 | 15:24
Text "SETTINGS" to 2020. Or choose your mobile Operating System from the list below and click the link:

ANDROID - http://bit.ly/jitbandroid

iPHONE - http://bit.ly/jitbiphone

BLACKBERRY - http://bit.ly/jitbblackberry

WINDOWS PHONE - http://bit.ly/jitbwindowsmobile

OTHERS- http://bit.ly/giffgaffapn

cheers
Message 4 of 13
by: dalan
on: 26/12/2012 | 15:24
See here.
Android settings

Go to the google play store and download giffgaffapn using WiFi. Select option 2, then 1 to install the settings.

Or
Android STEP by STEP guide:


go to settings /wireless & networks / mobile networks /access point names /
/ press the menu key /select (new apn)

Enter the following information;
Connection Name ... giffgaff
APN ... giffgaff.com
Username ... giffgaff
Password ... password

Press the menu key and select (save)
Tap the circle next to it to see a green light.
Press back key and tick (Use Packet Data)
(or data enabled).Go back to the home screen. Then Restart your phone.

If it helps,
Feel free to use this post at a later date
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Message 5 of 13
by: scheidt
on: 26/12/2012 | 15:24
SONY Xperia APN settings

http://community.giffgaff.com/t5/forums/mobileforumtopicpage/board-id/Tips/thread-id/53453

Please choose a 'Best Answer' if your problem was solved...thanks :-)
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Message 6 of 13
by: azeem2012
on: 26/12/2012 | 15:25
If its an android, then follow the guide.
Message 7 of 13
by: no51get
on: 26/12/2012 | 15:29

Try using this link to set up your Xperia.....it worked for me.

 

ANDROID - http://bit.ly/jitbandroid

 

OR

 

Tweakker helps Giffgaff customers connect quickly and easily to the Internet and MMS services.

 TWEAKKER - https://play.google.com/store/apps/details?id=com.tweakker&hl=en

 

 

If your having problems with your phone signal you can check to see what the signal strength is like in your area before you commit to giffgaff or to check if there is any masts down or ongoing maintenance.

O2 Service Status.

http://status.o2.co.uk/

Message 8 of 13
by: antonio75
on: 26/12/2012 | 15:34
yes m8.. go to. phone settings and manualy change the access point. names to giffgaff ones
Message 9 of 13
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by: mrcheerful
on: 26/12/2012 | 15:37

 Hello and welcome to giffgaff, please check out my thread for the Xperia range settings/APN issues.

 

Sony Xperia Range

 

 

Was your query resolved? please click ''solutions & kudos'' Smiley Happy .Get a free giffgaff Sim
Message 10 of 13