incident # 190805-001277

[#1]

Any updates on this?

[#2]

@neil69249wrote:

Any updates on this?

You would need to interact with the agent with whom you raised the case @neil69249 

We, here, are customers, like you who have no access to your communications with giffgaff agents

[#3]

@neil69249wrote:

Any updates on this?

Not here unfortunately. You will need to reconnect with the agents. 

Agents can take up to 24 hours to reply but are normally quite quick. Any reply can be found here: https://giffgaff.com/support/questions

Agents work from 8am until 11pm daily.