Knowledge Base

incident # 190805-001277

Started by: neil69249
On: 15/08/2019 | 02:10
Replies: 2

by: neil69249
on: 15/08/2019 | 02:10

Any updates on this?

Message 1 of 3
by: jfc1951
on: 15/08/2019 | 02:16


Any updates on this?

You would need to interact with the agent with whom you raised the case @neil69249 


We, here, are customers, like you who have no access to your communications with giffgaff agents

"Never attribute to malice that which is adequately explained by stupidity." - Hanlon's Razor

Message 2 of 3
by: pds01144
on: 15/08/2019 | 02:17


Any updates on this?

Not here unfortunately. You will need to reconnect with the agents. 

Agents can take up to 24 hours to reply but are normally quite quick. Any reply can be found here:


Agents work from 8am until 11pm daily.

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Message 3 of 3