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internet not working on iphone 4s, was working yesterday

Started by: intiocean
On: 13/11/2011 | 18:04
Replies: 13
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by: intiocean
on: 13/11/2011 | 18:04
Hi,

My mobile internet isn't working on my iPhone 4s it was however working yesterday.

I have checked the following:
* apn settings
* o2 availability (my gf is on o2)
* switched off and on again.

If anyone has any ideas I would be very grateful.

Thanks
Message 1 of 14 (7,633 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: intiocean
on: 13/11/2011 | 19:08
Best Answer
Accepted by topic author intiocean
‎21-08-2015 01:01
It appears that by just using data (under 20mb over 3 days) I have used up £15 of credit. Smiley Sad

I have mailed "an agent" and hopefully will hear back from them soon!

Thanks again for all the suggestions

Inti
Message 13 of 14 (1,049 Views)
by: shazad321
on: 13/11/2011 | 18:04
reinstall the settings
Get a free Giffgaff Sim

GIVE ME A KUDO IF I HELPED
Message 2 of 14 (7,617 Views)
by: s_morris
on: 13/11/2011 | 18:05

check your local signal status on the O2 website or look at this link

http://bit.ly/giffgaffiphone4


Please give kudos if i've helped you! (Click the yellow star beneath my name)
Message 3 of 14 (7,617 Views)
by: goonerrick
on: 13/11/2011 | 18:06

Try rebooting the phone. Giffgaff have to modify everyones settings for the bbm launch. Once these have been done a reboot is necessary to get the internet working again. 

Get a free Giffgaff Sim
Message 4 of 14 (7,611 Views)
by: hoffffy
on: 13/11/2011 | 18:07
Perhaps your sim isn't sitting quite right in the sim tray? I know it sounds weird that your txts and calls might still be working and not your Internet but try removing your sim cleaning the gold bit carefully and placing it back in.
Get a free Giffgaff Sim
Hoffffy do good? Give him a kudos and accept solution!
Message 5 of 14 (7,603 Views)
by: wedgie42
on: 13/11/2011 | 18:08

intiocean wrote:
Hi,

My mobile internet isn't working on my iPhone 4s it was however working yesterday.

I have checked the following:
* apn settings
* o2 availability (my gf is on o2)
* switched off and on again.

If anyone has any ideas I would be very grateful.

Thanks

Try reinstalling your settings by using this easy guide:http://www.slideshare.net/kfaura/iphone-internet-settings-simulator

Message 6 of 14 (7,600 Views)
by: styly
on: 13/11/2011 | 18:09
Check your goodybag hasn't ran out..
Check your emails to see if you've been banned..
Delete APN settings then reinstall again..
"You can jail the Revolutionary, but you can never jail the Revolution"
MY GIFFGAFF FLYERS AND RECRUITING TIPS // NEW SIM ENVELOPE DESIGN - NO GLUE DOTS!!!
Get a free Giffgaff Sim
Message 7 of 14 (7,598 Views)
by: zerodudex333
on: 13/11/2011 | 18:09

If reinstalling your settings does not work, i'm not sure why but every now and then my phone does this and i end up having to be a day without internet for some reason..

 

So, if all else fails, i'd expect it to be running again by tomorow

Get a free SIM with £5 Free Credit!                                       
Message 8 of 14 (7,597 Views)
by: valley_rita
on: 13/11/2011 | 18:14 edited: 13/11/2011 | 18:15

Is your goodybag still current?

 

If not, do you have airtime credit?

Message 9 of 14 (7,584 Views)
by: sydbrazil
on: 13/11/2011 | 18:14
Try checking your settings with below:

How to GiffGaff iPhone (All Models)
invalid.name/giffgaff

How to Giffgaff an iPhone 3G/3GS
http://bit.ly/giffgaffiphone

How to Giffgaff an iPhone 4
http://bit.ly/giffgaffiphone4
------------------
------------------
How to Giffgaff iPhone iOS4 & iOS5

The settings you should input under Settings>General>Network>Cellular Data Network
 
For MMS the latest iPhone specifics are: 
APN: giffgaff.com
Username: giffgaff
Password: password
MMSC: http://mmsc-ac.mms.o2.co.uk:10021/mmsc
MMS Proxy: 193.113.200.195:8080
MMS Max Message Size: 2097152
 
Once that is done go to Settings go to Messages and check that "MMS Messaging is turned ON 
(NOTE > MMS ARE CHARGED @ 16P)
 
Then Switch your iPhone OFF and then back on.
 
MMS Troubleshooting:
1>If you are unable to use MMS then re-check your settings for any typos.
2>Check you have enough credit on your giffgaff account - not just a goodybag, MMS are not included in goodybags or free GG to GG calls & texts
2>If that still doesn't work then text MMS to 1010
Message 10 of 14 (7,583 Views)