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is there a giffgaff help line?

Started by: emerc
On: 29/04/2012 | 17:47
Replies: 51
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by: emerc
on: 29/04/2012 | 17:47
I have problems that no one seems to be able to solve,is there a phone number I can call to speak to a giffgaff member?
Message 1 of 52 (2,690 Views)
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by: darrenpainter
on: 29/04/2012 | 17:48
Best Answer
Accepted by t_will (giffgaff Educator)
‎21-08-2015 01:01

 

giffgaff do not operate a call centre, so there is no telephone number you can ring to speak to a person. Support is web based.

 

If you require support with an account issue you raise a query via the Ask a Giffgaff Agent link.

 

If you have a technical issue, you post it on the community and members will try to assist you.

 

Message 2 of 52 (2,759 Views)
by: darrenpainter
on: 29/04/2012 | 17:48
Best Answer
Accepted by t_will (giffgaff Educator)
‎21-08-2015 01:01

 

giffgaff do not operate a call centre, so there is no telephone number you can ring to speak to a person. Support is web based.

 

If you require support with an account issue you raise a query via the Ask a Giffgaff Agent link.

 

If you have a technical issue, you post it on the community and members will try to assist you.

 

Message 2 of 52 (2,760 Views)
by: azeem2012
on: 29/04/2012 | 17:48
No sorry. Just us.
Message 3 of 52 (2,685 Views)
by: zaz1234
on: 29/04/2012 | 17:48

No but you can contact an agent 

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Message 4 of 52 (2,681 Views)
by: ihassan1
on: 29/04/2012 | 17:49
no call centre or helpdesk email agent
If your happy with my post press**(the yellow kudos star to the left) or click accept as solution
Message 5 of 52 (2,675 Views)
by: nerakb
on: 29/04/2012 | 17:49

No,there isn't a number.It's all done online.If we can't help here in the community,you'll have to contact an agent.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

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Message 6 of 52 (2,671 Views)
by: gladiator33
on: 29/04/2012 | 17:49
no u can send them a message here https://giffgaff.com/rightnow/ask

Click the image below for a free giffgaff sim plus £5 free credit :smileywink:

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Message 7 of 52 (2,669 Views)
by: dali786
on: 29/04/2012 | 17:49
Nope giffgaff doesnt have a call centre what ever problem u have post on the gg community fourm and well help Smiley Happy
Have we helped? Click the Star Smiley Happy

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Message 8 of 52 (2,669 Views)
by: mo2011
on: 29/04/2012 | 17:49
there is no call centre just online support... Via the community which is us as long as it is non account related otherwise if it is get in touch with an agent who will get back to you usually up to 24 hours....
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Message 9 of 52 (2,668 Views)
by: jay_uk
on: 29/04/2012 | 17:49

Whats the problem.  Can we help at all?

Get a free giffgaff Sim_-_
Remember to mark as SOLVED if this or any other reply has helped you. Thanks _-_
Message 10 of 52 (2,669 Views)