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johnmanc1965 has a question about Ive bought a new phone. Put my old giffgaff sim in my new samsung s7. Its saying i need to register the sim? Why ive used this sim card since 2013

Started by: johnmanc1965
On: 28/03/2018 | 18:00
Replies: 1
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by: johnmanc1965
on: 28/03/2018 | 18:00
As above. New phone. Old giffgaff sim. Used daily since 2013. Now its asking me to register the sim. Why???
Message 1 of 2
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by: sloz
on: 28/03/2018 | 18:02

@johnmanc1965
Hi is your sim working?
Can you call 43430?
Text the word NAME to 43430 to receive confirmation of your correct username

Alternatively
Click here to log out
Http://giffgaff.com/auth/logout

Click here
Http://giffgaff.com/dashboard
But this time in the first log in box put your number instead of a username
(password in the second box as usual)

You should arrive at your correct (active) account

Get a free giffgaff Sim
Message 2 of 2