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johns0557 has a question about My friend has giff gaff for over a month now, and his number still hasn’t switched over but his number is on the goff gaff app? He has tried resetting his net work settings?

Started by: _johnson96
On: 28/03/2018 | 18:05
Replies: 3
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by: _johnson96
on: 28/03/2018 | 18:05
My friend has giff gaff for over a month now, and his number still hasn’t switched over but his number is on the goff gaff app? He has tried resetting his net work settings?
Message 1 of 4
by: sloz
on: 28/03/2018 | 18:07
@_johnson96
Hi, so outgoing calls and texts arrive from the temporary giffgaff number?

Or is he having a different problem?
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Message 2 of 4
by: _johnson96
on: 28/03/2018 | 18:11
Yes out going calls come up as the giff gaff number but people can contact me on the number id like it to change too!
Message 3 of 4
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by: sloz
on: 28/03/2018 | 18:15
@_johnson96
Can your friend try this
Switch off facetime
Switch off imessage
Sign out of iTunes
And reset network settings

Go to
Settings
General
Reset
And click reset network settings
The phone will switch off and restart automatically in a few minutes

Once the phone restarts
Sign back into iTunes
Switch on imessage
Switch on facetime
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Message 4 of 4