Knowledge Base

lady_mailea has a question about contact giff gaff

Started by: lady_mailea
On: 21/04/2018 | 11:59
Replies: 1

by: lady_mailea
on: 21/04/2018 | 11:59
Why has giffgaff's signal gone downwards? I'm sick & tired of not being able to get internet connection that doesn't take ages! What is H+ anyway & why do I always get it? When are you going to get it right? So much for 4G!
Message 1 of 2
by: saima03
on: 21/04/2018 | 12:11
Hi @lady_mailea
I suggest that you start by checking the giffgaff network status in your area to see if there are any local issues or outages. See this link

If the signal is fine, you can try manual roaming by following the link to guide below

Also turn your phone off and on again to see if that helps.
Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 2 of 2