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Started by: mmavor
On: 07/01/2019 | 20:14
Replies: 1
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by: mmavor
on: 07/01/2019 | 20:14

Hi, 

 

I want to login to my account but I can't remember what my username or password is. I have tried to change my password via the 'forgot your password' link but it isn't working and just takes me around in circles. I have been trying to login for two days. Please help!

 

 

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by: natty88
on: 07/01/2019 | 20:27

' @mmavor try this link to regain control of the account again http://bit.ly/kbggdetails 

 

If still can't get access after that 

 

Please inquire with the agents and click any topic in list then use the how can we help box and explain the issue given your full name address mobile number last time topped up by what method and how much plus any other email address you can access contact the agents 

 

 

https://community.giffgaff.com/t5/using-giffgaff/when-to-contact-an-agent/ta-p/9114714

 

 

remember allow from a few hours up to a maximum time of 24hrs for agents replies which will show here when logged into your account 

 

http://giffgaff.com/support/questions 

 

Remember agents work from 8am until 11pm daily 

Get a free giffgaff Sim
Message 2 of 2
Highlighted
by: natty88
on: 07/01/2019 | 20:27

' @mmavor try this link to regain control of the account again http://bit.ly/kbggdetails 

 

If still can't get access after that 

 

Please inquire with the agents and click any topic in list then use the how can we help box and explain the issue given your full name address mobile number last time topped up by what method and how much plus any other email address you can access contact the agents 

 

 

https://community.giffgaff.com/t5/using-giffgaff/when-to-contact-an-agent/ta-p/9114714

 

 

remember allow from a few hours up to a maximum time of 24hrs for agents replies which will show here when logged into your account 

 

http://giffgaff.com/support/questions 

 

Remember agents work from 8am until 11pm daily 

Get a free giffgaff Sim
Message 2 of 2