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log in name

Started by: sirkn88
On: 14/08/2019 | 06:33
Replies: 4
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by: sirkn88
on: 14/08/2019 | 06:33

How can i change my log in name? It says  you can do this in My account< personal profile. But it does not apper to be there.

Message 1 of 5
by: tonychurm39
on: 14/08/2019 | 06:43
Hello
Member login names cannot be changed.. only your password can.
Message 2 of 5
by: muddycalhoun
on: 14/08/2019 | 06:57
@sirkn88 Hi, sorry membernames are not able to be changed, with the single exception of in the cases where giffgaff allocated you a membername, you are given the opportunity to change this on the first time you log in.
Message 3 of 5
by: ambergem839910
on: 14/08/2019 | 07:56

You can't change your account name I'm afraid 

Message 4 of 5
by: jt_21
on: 14/08/2019 | 08:10

@sirkn88wrote:

How can i change my log in name? It says  you can do this in My account< personal profile. But it does not apper to be there.

 

 

Once an account has been created, there will be an option to change your membername the first time you login after creating an account. Keep in mind that you are only allowed to do this once.

You can also:

Register a new account purely for help
Get a new SIM and start a new account altogether (Note: you will not be able to transfer your number, credit, goodybag or payback from your original account)
Keep the account you have and realise the community here are a lovely bunch! .

you do not have to use the username as you can log on using your mobile phone number, the username is just for when you post on the forum (and shown on your giffgaff account) 

Message 5 of 5