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lost my phone
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on: 07/10/2012 | 22:01
I think the best option would be to contact and agent who will advise you further. But in the mean time you can simply order a new sim free on the website.
on: 07/10/2012 | 22:01
1) Permanently Bar and Replace: Use this option if you have definitely lost your phone and / or SIM.
Your sim will be permanently barred with immediate effect meaning no-one will be able to use it. You also have the option to bar your phone, this means that your handset will be put on a national blacklist and no-one will be able to use it. If you bar your phone you can undo it by contacting an agent here, a permanent sim bar cannot be undone. A replacement sim with your full balance and phone number already tied to it
- Lost SIM only - Click Bar SIM only
- Lost Phone and SIM - Click Bar SIM and handset
Head here to report your SIM and/or phone as missing.
on: 07/10/2012 | 22:01
Lost and stolen :
Report sim lost and stolen ... You would be sent out replacement sim with 1st classl post..
http://giffgaff.com/support/lost
All credit and allowance would be transferred as well..
giffgaff now send out hybrid sims, which contain both a mini and micro sim that you can pop out.
http://community.giffgaff.com/t5/Blog/Launching-Micro-SIM/ba-p/4256693
Report sim lost and stolen ... You would be sent out replacement sim with 1st classl post..
http://giffgaff.com/support/lost
All credit and allowance would be transferred as well..
giffgaff now send out hybrid sims, which contain both a mini and micro sim that you can pop out.
http://community.giffgaff.com/t5/Blog/Launching-Micro-SIM/ba-p/4256693
on: 07/10/2012 | 22:02
Please Report your sim as lost/stolen here: http://giffgaff.com/support/lost
Giffgaff will send you a replacement sim within 24 hours. As soon as you report your sim lost/stolen, your sim will be blocked and cannot be used. All Giffgaff sims are now dual and hybrid sims that contain a micro sim which easily pops out.
All your account details, number, credit and any goodybag you have will be restored onto the replacement sim.
Giffgaff will send you a replacement sim within 24 hours. As soon as you report your sim lost/stolen, your sim will be blocked and cannot be used. All Giffgaff sims are now dual and hybrid sims that contain a micro sim which easily pops out.
All your account details, number, credit and any goodybag you have will be restored onto the replacement sim.
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