Knowledge Base

mattie1234 has a question about I've registered my passport and still can't see adult content

Started by: mattie1234
On: 08/02/2018 | 11:08
Replies: 3

by: mattie1234
on: 08/02/2018 | 11:08
Y can't I see my adult content after I registered my passport this morning and had a text to confirm
Message 1 of 4
by: danhamman
on: 08/02/2018 | 11:09

Try restarting your handset firstly



Message 2 of 4
by: sammy103
on: 08/02/2018 | 11:09
@mattie1234 hi there - giffgaff follows the industry standard of restricting access to sites with adult content through their mobile data network, in accordance with Ofcom's recommendations.

It can take up to 24 hours for the bar to be lifted, but it normally processes within minutes except for BlackBerry users which can take longer. Once the change has been processed, the message will change from 'OFF' to 'ON' and you should also receive a text confirming the process has completed.

Note: You will need to switch your phone OFF/ON again and the bar will have been lifted.
Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 3 of 4
by: rebelyell
on: 08/02/2018 | 11:10
You'll need to switch your phone off and back on again before the lifted restriction works on your phone.
Message 4 of 4