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mms and internet settings

Started by: missymoo75
On: 26/06/2014 | 14:47
Replies: 20
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by: missymoo75
on: 26/06/2014 | 14:47

hi , i was hoping someone cld help me. untill last night i had my gg sim a a samsung gs3.The phone stopped working,however i now have it in another s3 it says giffgaff on the front,im able to call and recieve calls and texts,but i no longer can use the internet settings??? i understand that they may need changing manually to which i tried 6 times to no avail. when i did put gg sim in working s3 last night i got a text saying to get all ur mms and internet settings pls text 34967 and we will send them free of charge.i did this and my text got bounced bk?

many thanks in advance.

sarah  Smiley Tongue

Message 1 of 21
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by: nayir_123
on: 26/06/2014 | 14:50
Please see this guide for Samsung Galaxy phone settings:
http://community.giffgaff.com/t5/Settings-for-your-device/Samsung-Galaxy-range/ta-p/8854998

You can also download the Android app called tweaker from Google Play store onto your phone. This will install the settings for you.
If I have helped, please give me a Kudos. Smiley Happy Order your FREE Giffgaff Sims from Below:
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Message 8 of 21
by: rhort
on: 26/06/2014 | 14:47
First, have a quick check under Settings > Wireless and Networks > Mobile Networks and make sure 'Use Packet Data' is selected.

If you find you need to turn that on, afterwards, press the Back key until you return to the home screen, then restart your handset.

If that doesn't fix it, try connecting via WiFi and installing the GiffGaff app at https://play.google.com/store/apps/details?id=com. qmusa.giffgaffapp&hl=en_GB

There's a full guide for this at http://bit.ly/giffgaffandroid
Message 2 of 21
by: laura524
on: 26/06/2014 | 14:48

Take a look at this guide for your phone  http://bit.ly/giffgaffandroid

Message 3 of 21
by: arontaylor
on: 26/06/2014 | 14:48

Hi

 

What are the current Internet settings in you're phone right now please? in APN settings section.

Have I helped you?

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Message 4 of 21
by: churchey01
on: 26/06/2014 | 14:49

yes probebly go community/ knwledge base and then search through settings for your devise and enter them manually good luck.

Message 5 of 21
by: macca28
on: 26/06/2014 | 14:50

hi

see this  guide to Android: http://bit.ly/giffgaffandroid

Get a free giffgaff Sim
Message 6 of 21
by: ralfers78
on: 26/06/2014 | 14:50
U need to make a new APN and enter settings manually on ur new phone and save them and make sure 3g and data packet r turned on and reboot phone
Message 7 of 21
by: nayir_123
on: 26/06/2014 | 14:50
Please see this guide for Samsung Galaxy phone settings:
http://community.giffgaff.com/t5/Settings-for-your-device/Samsung-Galaxy-range/ta-p/8854998

You can also download the Android app called tweaker from Google Play store onto your phone. This will install the settings for you.
If I have helped, please give me a Kudos. Smiley Happy Order your FREE Giffgaff Sims from Below:
Get a free giffgaff Sim
Message 8 of 21
by: missymoo75
on: 26/06/2014 | 15:09

hi thanks for replying. Atm it does not have any as a settings list i read earlier said to delte all if nothing works and to keep trying. 

many thanks Smiley Frustrated

Message 9 of 21
by: missymoo75
on: 26/06/2014 | 15:12

hi. thanks for ur reply. i dodne everything in the settings checked them loads of times too,in the end i read that i have to delete all vpn settings and start again till working,but nothing as yet?  Smiley Frustrated

Message 10 of 21