Knowledge Base

mungur has a question about the Samsung Galaxy S6

Started by: mungur
On: 28/04/2015 | 22:21
Replies: 7

by: mungur
on: 28/04/2015 | 22:21
This bloody website wil not let buy another phone **bleep**
Message 1 of 8
by: badgerhud
on: 28/04/2015 | 22:22
Why? Please elaborate...
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Message 2 of 8
by: shakira8
on: 28/04/2015 | 22:23
you can only buy one phone on monthly basis in 6 months.
Get a free giffgaff Sim
Message 3 of 8
by: mba_263
on: 28/04/2015 | 22:23
rateseller only allow one phone per 6 months if buying on finance
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Message 4 of 8
by: mathew40
on: 28/04/2015 | 22:23
Hi there @mungur
Are you paying in full or getting a loan ?.
you can only have 1 loan for a phone every 6 months through ratesetter.
If your paying in full, try deleting all your credit/debit card details,and also try using  another browser if possible as that can help to resolve things.
If you are using the mobile site also try using the full site,here

Please also check out the link below and take a look at a great guide which may help you further,cheersSmiley Wink.

If You are still experiencing problems,you will need to ask an agent for help with your issue here
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Message 5 of 8
by: klccklcc
on: 28/04/2015 | 22:51
try use other browser
Get a free giffgaff Sim
Message 6 of 8
by: klaus1968
on: 28/04/2015 | 23:01
Hi if your buying by credit you can only but one phone every 6months sorry pal but that's ratesellers rules
Message 7 of 8
by: mungur
on: 29/04/2015 | 17:35
Hi guys, yes it's less than six months since I bought my last phone,

Thanks for your help.
Message 8 of 8