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my Internet won't work on my samsung galaxy s4
on: 17/08/2013 | 10:54
See your other post here > http://community.giffgaff.com/t5/Help-Support/my-I
on: 17/08/2013 | 10:58
Hi there.
Firstly,if you could please turn your device OFF and wait 5 minutes,then turn your device ON again,as this can help in most cases.
If your issue has not been resolved,
check the signal in your area,by visiting or clicking onto the link below.
http://bit.ly/ggservice
Ok
( still not fixed )
You will now need to perform,a manual roam.
1) Go to your phones "settings".
2)Select mobile network options.
3) Change the Network Selection Mode from Automatic to Manual
A list of available networks will be displayed after a few moments.
4) Select any other network that is not your home provider network. After a few moments you will see "No Service" on the display.
5)Now select your home provider(which is o2) network and change the selection back to Automatic.
Also make sure that you either have remaining data left on your goodybag,or enough credit.
Check here.
https://giffgaff.com/dashboard/balance
Finally,take another look at your "settings".
Please click onto the link below to take a look at a great guide on,how to fix your internet and MMS "settings"
http://community.giffgaff.com/t5/giffgaff-Top-Tips
Firstly,if you could please turn your device OFF and wait 5 minutes,then turn your device ON again,as this can help in most cases.
If your issue has not been resolved,
check the signal in your area,by visiting or clicking onto the link below.
http://bit.ly/ggservice
Ok
( still not fixed )
You will now need to perform,a manual roam.
1) Go to your phones "settings".
2)Select mobile network options.
3) Change the Network Selection Mode from Automatic to Manual
A list of available networks will be displayed after a few moments.
4) Select any other network that is not your home provider network. After a few moments you will see "No Service" on the display.
5)Now select your home provider(which is o2) network and change the selection back to Automatic.
Also make sure that you either have remaining data left on your goodybag,or enough credit.
Check here.
https://giffgaff.com/dashboard/balance
Finally,take another look at your "settings".
Please click onto the link below to take a look at a great guide on,how to fix your internet and MMS "settings"
http://community.giffgaff.com/t5/giffgaff-Top-Tips
on: 17/08/2013 | 10:59
For android settings see http://bit.ly/jitbandroid or install giffgaff apn app or tweaker from play using wifi