my handset is a nightmare. there may be a battery issue as the phone keeps turning off and on automatically all the time??
I have a PAYG SIM card with GiffGaff and only used the service for cheap calls and texts and hardly use any data. I need a new modern handset but don't want to pay big money....Can I get a new mobile handset for free if I buy a monthly goodybag or switch to contract with GiffGaff?
Any suggestions please would be great?
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giffgaff do not offer contracts and therefore do not offer free or subsidised phones.
Whay not take your Duos to any of the Samsung Experience Centres, they can give it a look over and tell you what is wrong?
It may be something really simple and therefore cheap to fix.
We accept repairs for all the phones which have been purchased on giffgaff and which have not been exposed to a damp environment or damaged with liquid.
Please note that member damages voids the phone's warranty. If you are sending a damaged phone and this phone is repairable, we will repair it at a cost and issue a quote.https://community.giffgaff.com/t5/Solve-your-questions/How-to-send-a-phone-for-repair/ta-p/10441573