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my phone wont let me ring the top up number?

Started by: amysearle230
On: 19/03/2011 | 17:24
Replies: 9
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by: amysearle230
on: 19/03/2011 | 17:24

hello, i've just had my phone unlocked and have inserted my giffgaff sim into it. i have a 02 top up voucher, but my phone wont let me ring the top up number and i have no idea what my mobile number is. so how do i top up?

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Accepted Solutions
by: thewire
on: 19/03/2011 | 17:29
Best Answer
Accepted by sinead_d (exemplar)
‎21-08-2015 01:01

You can't activate your giffgaff SIM on the phone, you need to do this online.

 

Look here - http://bit.ly/giffgaffactivate

Get a free Giffgaff Sim
Message 3 of 10 (1,421 Views)
by: rudedog
on: 19/03/2011 | 17:27

Click on the Top Up tab on the top, select Voucher if you wanna use this, select credit or goodybag or both (whichever you want), and then you should be ok Smiley Happy

Reach for the stars if anyone has helped you Smiley Wink Also Accept the best Solution Smiley Happy
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Message 2 of 10 (1,172 Views)
by: thewire
on: 19/03/2011 | 17:29
Best Answer
Accepted by sinead_d (exemplar)
‎21-08-2015 01:01

You can't activate your giffgaff SIM on the phone, you need to do this online.

 

Look here - http://bit.ly/giffgaffactivate

Get a free Giffgaff Sim
Message 3 of 10 (1,422 Views)
by: adamivison
on: 19/03/2011 | 17:30
I guess your not activated, so you cannot make calls. Read this;


What to do if you want to order a SIM and activate it:
 
1. Log into the giffgaff website.
2. Click on this link: https://giffgaff.com/orders/sim
3. Select the following option: Order a free SIM and top-up now.
4. Click on Continue to order a SIM.
5. Enter all the personal details in the relevant fields.
6. Click on Continue to Top Up.
7. Enter all top up options in the relevant fields and tick the Read T&C's box. (Minimum £10)
8. Click on Continue to Payment.
9. Enter your Payment Method Details in the relevant fields and tick the Save my Card Details (if you wish)
10. Click on Confirm Order.
11. If prompted enter details for Verified by Visa or similar.
12. Your account will now be credited with the Top Up amount you requested.
13. Click on this link: https://giffgaff.com/activate-sim
14. Enter your 6 digit Activation Code in CAPITALS with no O's or 0's.
15. You will now have successfully activated your shiny new giffgaff SIM card.
 
What to do if you want to activate a SIM given to you by a friend:
 
1. Click on this link: https://giffgaff.com/activate-sim
2. Enter your 6 digit Activation Code in CAPITALS with no O's or 0's.
3. Enter all the personal details in the relevant fields.
4. Click on Continue to Top Up.
5. Enter all top up options in the relevant fields and tick the Read T&C's box. (Minimum £10)
6. Click on Continue to Payment.
7. Enter your Payment Method Details in the relevant fields and tick the Save my Card Details (if you wish)
8. Click on Confirm Order.
9. If prompted enter details for Verified by Visa or similar.
10. Your account will now be credited with the Top Up amount you requested.

Do you have a blackberry? Are you frustrated with blackberry services on giffgaff? THEN CLICK HERE!


Get a free Giffgaff Sim


FOR A FREE GIFFGAFF SIM WITH £5 CREDIT + 1ST CLASS POSTAGE CLICK THE ABOVE BANNER NOW!
Message 4 of 10 (1,166 Views)
by: gawright
on: 19/03/2011 | 17:30
You have to activate online which will include topping up and you will then get your phone number

Get a free Giffgaff Sim
Message 5 of 10 (1,165 Views)
by: ashie
on: 19/03/2011 | 17:44

You Have To Activate It Online. And You Can Also Top Up Online Using Your Voucher

Message 6 of 10 (1,144 Views)
by: sauron
on: 19/03/2011 | 17:51
inital activation has to be done online and can not be done with the top up number, but after this you can use the top up number for entering voucher codes.
Get a free giffgaff Sim
Message 7 of 10 (1,132 Views)
by: kirstyleighp94
on: 22/04/2016 | 23:35
I have activated my sim but my phone isn't allowing me to top up by giffgaff voucher does anyone know what I should do already tried ringing the topup number and don't want to waste a £15 top up voucher.?
Message 8 of 10 (281 Views)
by: flaxvert
on: 22/04/2016 | 23:37

kirstyleighp94 wrote:

I have activated my sim but my phone isn't allowing me to top up by giffgaff voucher does anyone know what I should do already tried ringing the topup number and don't want to waste a £15 top up voucher.?

@kirstyleighp94 please try either clearing your browsers cache or using a different browser. 

Message 9 of 10 (279 Views)
by: kirstyleighp94
on: 24/04/2016 | 12:04
I managed to do it with my voucher thank you 😊
Message 10 of 10 (124 Views)