Knowledge Base

new phone wont switch on

Started by: kateswaffflee
On: 07/01/2019 | 08:15
Replies: 4

Go to best answer
by: kateswaffflee
on: 07/01/2019 | 08:15

i bought an iphone 7 last thursday from giffgaff, and ive charged it fully, yesterday the phone randomly switched off and would not come back on for 45 minutes. This morning after the phone has been on charge all night, i switched my alarm off, then about 5 minutes to later i went to check my phone again and the phone is off again and will not switch back on. any ideas whats wrong?!

Message 1 of 5

Accepted Solutions
by: natty88
on: 07/01/2019 | 08:19

' @kateswaffflee sounds like a faulty phone  if bought brand new book and Apple genius appointment at your local Apple store to get it checked out under your warranty or send back to giffgaff here change of mind

Get a free giffgaff Sim
Message 2 of 5
by: headcases
on: 07/01/2019 | 08:53
sounds like a faulty phone, need to return it
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 6s
Message 5 of 5