new phone wont switch on

[#1]

i bought an iphone 7 last thursday from giffgaff, and ive charged it fully, yesterday the phone randomly switched off and would not come back on for 45 minutes. This morning after the phone has been on charge all night, i switched my alarm off, then about 5 minutes to later i went to check my phone again and the phone is off again and will not switch back on. any ideas whats wrong?!

[#2]

' @kateswaffflee sounds like a faulty phone  if bought brand new book and Apple genius appointment at your local Apple store to get it checked out under your warranty or send back to giffgaff here change of mind

 https://community.giffgaff.com/t5/Contribute/Change-of-mind-returns-policy-now-21-days/m-p/21496397

[#3]

Sounds like a fault to me.

You can return it by following the instructions on the following page: http://community.giffgaff.com/t5/Solve-your-questions/Phone-Return-Instructions/ta-p/10441537

[#4 · Accepted solution]

hi@kateswaffflee
sounds as if it could be faulty
return it here
https://community.giffgaff.com/t5/Solve-your-questions/How-to-return-a-faulty-phone-within-the-first...

[#5]

sounds like a faulty phone, need to return it https://support2.giffgaff.com/app/ask