Re: no payback ??

@islandstifle wrote:
@mrbond007 wrote:
Well I know it's only played out twice a year but it's updated each month my account shows from June to 30th November with no change to the amount from last month !
As I said, it'll be updated tomorrow. You need to be patient.

As I said I am aware how it normally works !

This is not normal and I see others have the same things showing, obviously a mistake on GGs part not mine.

I hope it is corrected tomorrow

Message 10 of 21

Highlighted

by: islandstifle
on: 04/11/2014 | 14:15

Payback is updated on the 5th of the month, check back tomorrow.

All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use http://giffgaff.com/support/ask and choose the relevant category. Please refrain from using the j.mp link, the SIM limit form, or "choosing 30" from the drop-down menu.

Message 2 of 21

by: ann2020
on: 04/11/2014 | 14:16

Paybacks only payed out twice a year mate in june and again in December see this full guide on payback
http://bit.ly/giffgaffpayback

Message 3 of 21

by: nigelbrooks
on: 04/11/2014 | 14:17

Happens every month if you check too early. Worrying until you realise that the 'real' numbers aren't posted until tomorrow

I donate 100% of my SIM activation payback to charity, please help me boost the donation

Message 4 of 21

by: mrbond007
on: 04/11/2014 | 14:19

Well I know it's only played out twice a year but it's updated each month my account shows from June to 30th November with no change to the amount from last month !

Message 5 of 21

by: plightfoot
on: 04/11/2014 | 14:19

we're still earning payback for November but October payback should update tomorrow

Message 6 of 21

by: rayraybb
on: 04/11/2014 | 14:20

Payback points are officially released on the 5th, though sometimes it gets earlier

Message 7 of 21

by: sloz
on: 04/11/2014 | 14:23 - edited: 04/11/2014 | 14:24

Mine is the same , my running total is still the same as it was after the last update after 5 th October
I'm sure your points will be update tomorrow to take into account points earned in October

Message 8 of 21

by: islandstifle
on: 04/11/2014 | 14:24

@mrbond007 wrote:
Well I know it's only played out twice a year but it's updated each month my account shows from June to 30th November with no change to the amount from last month !

As I said, it'll be updated tomorrow. You need to be patient.

Message 9 of 21

by: mrbond007
on: 04/11/2014 | 14:34

@islandstifle wrote:
@mrbond007 wrote:
Well I know it's only played out twice a year but it's updated each month my account shows from June to 30th November with no change to the amount from last month !
As I said, it'll be updated tomorrow. You need to be patient.

As I said I am aware how it normally works !

This is not normal and I see others have the same things showing, obviously a mistake on GGs part not mine.

I hope it is corrected tomorrow

Message 10 of 21