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no payback ??

Started by: mrbond007
On: 04/11/2014 | 14:14
Replies: 20
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by: mrbond007
on: 04/11/2014 | 14:14

I have no payback for the whole of November ???

How is that possible ?

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Message 1 of 21
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by: mrbond007
on: 04/11/2014 | 14:34

@islandstifle wrote:

@mrbond007 wrote:

Well I know it's only played out twice a year but it's updated each month my account shows from June to 30th November with no change to the amount from last month !


As I said, it'll be updated tomorrow. You need to be patient.


As I said I am aware how it normally works !

 

This is not normal and I see others have the same things showing, obviously a mistake on GGs part not mine.

 

I hope it is corrected tomorrow

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Message 10 of 21
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by: islandstifle
on: 04/11/2014 | 14:15
Payback is updated on the 5th of the month, check back tomorrow.
All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use http://giffgaff.com/support/ask and choose the relevant category. Please refrain from using the j.mp link, the SIM limit form, or "choosing 30" from the drop-down menu.
Message 2 of 21
by: ann2020
on: 04/11/2014 | 14:16
Paybacks only payed out twice a year mate in june and again in December see this full guide on payback
http://bit.ly/giffgaffpayback
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Message 3 of 21
by: nigelbrooks
on: 04/11/2014 | 14:17

Happens every month if you check too early. Worrying until you realise that the 'real' numbers aren't posted until tomorrowSmiley Happy

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Message 4 of 21
by: mrbond007
on: 04/11/2014 | 14:19

Well I know it's only played out twice a year but it's updated each month my account shows from June to 30th November with no change to the amount from last month !

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Message 5 of 21
by: plightfoot
on: 04/11/2014 | 14:19
we're still earning payback for November but October payback should update tomorrow
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Message 6 of 21
by: rayraybb
on: 04/11/2014 | 14:20
Payback points are officially released on the 5th, though sometimes it gets earlier
Message 7 of 21
by: sloz
on: 04/11/2014 | 14:23 edited: 04/11/2014 | 14:24
Mine is the same , my running total is still the same as it was after the last update after 5 th October
I'm sure your points will be update tomorrow to take into account points earned in October
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Message 8 of 21
by: islandstifle
on: 04/11/2014 | 14:24

@mrbond007 wrote:

Well I know it's only played out twice a year but it's updated each month my account shows from June to 30th November with no change to the amount from last month !


As I said, it'll be updated tomorrow. You need to be patient.

All my posts are specific to you; I never copy/paste from a script.

If you need an agent, use http://giffgaff.com/support/ask and choose the relevant category. Please refrain from using the j.mp link, the SIM limit form, or "choosing 30" from the drop-down menu.
Message 9 of 21
by: mrbond007
on: 04/11/2014 | 14:34

@islandstifle wrote:

@mrbond007 wrote:

Well I know it's only played out twice a year but it's updated each month my account shows from June to 30th November with no change to the amount from last month !


As I said, it'll be updated tomorrow. You need to be patient.


As I said I am aware how it normally works !

 

This is not normal and I see others have the same things showing, obviously a mistake on GGs part not mine.

 

I hope it is corrected tomorrow

Get a free giffgaff Sim
Message 10 of 21