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no signal found and no data

Started by: huisiathian
On: 04/02/2014 | 23:03
Replies: 10
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by: huisiathian
on: 04/02/2014 | 23:03

i hv got no signal found for my samsung s3 and no internet data. can't text , calls or anything . anyone can help pls ?? :smileysad:

Message 1 of 11
by: fred_flintstone
on: 04/02/2014 | 23:05
Hi
Check for mast or service issues
Here:
www.giff.ly/ggservice

If that's ok try doing a manual roam
Here:
http://is.gd/manualroam
Get a free giffgaff Sim
Message 2 of 11
by: crbnew
on: 04/02/2014 | 23:05
It sounds like your mobile is locked to a network other than o2. Have you got another sim you can try just to make sure ifts not a mobile issue?
Message 3 of 11
by: wwpc
on: 04/02/2014 | 23:06

re start your phone and Text settings to 2020

 
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Message 4 of 11
by: ladyice
on: 04/02/2014 | 23:06

is ur sim active ?if 1st time u have 2 topup £10

Message 5 of 11
by: eddiehk6
on: 04/02/2014 | 23:08
Has this only just happened, were you getting signal / data / calls / texts before?

Tried rebooting?

If the signal checker shows no problem, two further things to test:

- put your giffgaff SIM in another phone
- put a different SIM in the S3


Please remember to select a ___| Best Answer +★|___and give thanks to those who helped by clicking Kudos! Smiley Very Happy


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Message 6 of 11
by: huisiathian
on: 04/02/2014 | 23:12

let me story abit lol...well i was rebooting my phone this morning but ended up it stuck and frozen in half way. i restarted again my phone and then no more data and signal till now.  was have no problems for me to have signal and mobile data before. this is my 1st time to facing this issues tho :'(

Message 7 of 11
by: eddiehk6
on: 04/02/2014 | 23:15
Nice story, though this sounds a bit like a phone problem rather than a giffgaff one.

Have you tried anything we have suggested...?

- What does the signal checker say?
- What happens when you try the SIM in another phone?

In order to solve your issues you're going to have to try other things, then report back the results Smiley Wink

Please remember to select a ___| Best Answer +★|___and give thanks to those who helped by clicking Kudos! Smiley Very Happy


Get a free giffgaff Sim
Message 8 of 11
by: eldee
on: 04/02/2014 | 23:18 edited: 04/02/2014 | 23:21

OK, so this is sounding like a problem with the phone itself rather than a network problem. You may have to do a hard reset of your phone if it really has crashed.

If that is the case then you can find instructions here:

 

http://www.hard-reset.com/samsung-galaxy-s3-hard-reset.html

 

You should be aware that performing a hard reset will wipe all your contacts, messages etc so it might be considered a last resort.

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Message 9 of 11
by: huisiathian
on: 04/02/2014 | 23:41

i hv tried to put my sim card into my friend's phone s4 and hv got signal xO....so...that's mean was my phone problem then?

Message 10 of 11