After having problems with my goodybag payment (because the bank have cocked up) I have payed for a new goody bag via my wifes card. my account is now in credit but when I try to make a call my phone says not registered on a network.
has anybody got a clue what to do?.
Try selecting the network manually. And check that you do have credit:
First thing to do is to check your payment history and dashboard, go to:
Order History: https://giffgaff.com/orders/history
You can also use the balance shortcodes
Dial *100# for your airtime balance
Dial *100*7# for your goodybag balance.
If there is still no luck, then for account related issues it is really best to contact an agent:
Please be patient as can take up to 24hrs to reply.