Knowledge Base

o2 to giffgaff

Started by: jasminefalk7
On: 29/05/2015 | 18:40
Replies: 9

by: jasminefalk7
on: 29/05/2015 | 18:40

Hi community


i think i know the answer to this but here goes anyway. When i leave o2 does the credit i have come with me to giffgaff? Just asking as i know they run on same network

Message 1 of 10
by: lizzy7777
on: 29/05/2015 | 18:41
Sorry it doesn't. You will need to spend your credit!!
L x
Message 2 of 10
by: jumbo4
on: 29/05/2015 | 18:41


you will lose it but you keep any you have on giffgaff

Get a free giffgaff Sim
Message 3 of 10
by: mikeleebyrn38
on: 29/05/2015 | 18:42
No unfortunately. You lose all credit when you leave a network giffgaff uses the 02 network owned by telefonica
Get a free giffgaff Sim
Message 4 of 10
by: suzyevs
on: 29/05/2015 | 18:42
Sorry. No. Use it up first.
big"It Takes 2 To Tango"
Message 5 of 10
by: mcilwraith
on: 29/05/2015 | 18:42

best use your credit up first it wont transfer

Message 6 of 10
by: 1hale
on: 29/05/2015 | 18:42
No they ONLY run on the same network HOWEVER they are NOT the same company.
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Message 7 of 10
by: rhort
on: 29/05/2015 | 18:42
Unfortunately not.

Check for some ideas on what to do with your credit rather than leaving it to O2.
Message 8 of 10
by: essie112mm
on: 29/05/2015 | 18:45

Hi Jasmine,


Your line of thinking is spot on : 02 and giffgaff only share the same masts ; they aren't the same company, so unless you use your 02 before coming to giffgaff you'll lose it. You could donate it to charity, though, to save it being wasted.


I don't know if you have a sim already, or if you do where you ordered it from, but if you order one from a member's banner in their signature offering a free sim it will come with £5 free credit on activation. If you order one from the main website it has no credit. £5 isn't a massive sum of money, but it's better than nothing. 

My @mentions are turned OFF
Message 9 of 10
by: 1hale
on: 29/05/2015 | 18:48
Actually just remembered you CAN transfer credit to giffgaff BUT only by doing the following and the transferred credit only lasts for the first month:

1) Activate your sim

2) Purchase a £5 Hokey Cokey goodybags

3) Dial your giffgaff number from your O2 number

4) For every whole minute you are connected to your O2 number you WILL earn an extra minute of calling time

5) Remember you can ONLY earn a limited amount of extra minutes. Somebody else will supply the limits as I can't remember them.
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Message 10 of 10