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old number bk

Started by: anttimms16
On: 23/02/2016 | 23:31
Replies: 8
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by: anttimms16
on: 23/02/2016 | 23:31
Hi I took my number to 02 from Giffgaff then cancelled the contract know I want my old number bk on Giffgaff is this possible
Message 1 of 9
by: saima03
on: 23/02/2016 | 23:34
Hi @anttimms16

Yes you will need to request a PAC code from o2 and just port back in. Please note you will need to complete the SIM activation before you can request a number transfer. Please follow the link below to the number transfer form and enter the PAC code followed the date you wish to have the number transferred over.

http://www.giffgaff.com/support/transfer

The transfer process can take up to 24 hours to complete but usually 90% of transfers are completed before 3PM on the requested day

For the complete number transfer guide on giffgaff please check out this link http://community.giffgaff.com/t5/Getting-started/How-do-I-keep-my-current-mobile-number/ta-p/3521127
Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 2 of 9
by: mcilwraith
on: 23/02/2016 | 23:35

hello there @anttimms16
transferring your number back to giffgaff

you need a fully activated sim again
then fill in the form using a pac code from your previous provider ie o2 http://giffgaff.com/support/transfer

here`s the normal port dates

Day of request (Before 3pm)..................... Day of transfer:
Saturday, Sunday and Monday.................:Tuesday
Tuesday..............................................................:Wednesday
Wednesday.......................................................:Thursday
Thursday............................................................:Friday
Friday..................................................................:Monday

Message 3 of 9
by: mir1
on: 23/02/2016 | 23:58
Hi there

You will have to get a PAC code from O2 then you can move over your number to giffgaff.
Message 4 of 9
by: mickythemoocher
on: 24/02/2016 | 00:26

Do you mean that you cancelled the contract with giffgaff or O2?

You can't get an old number back if you have cancelled a contract, you can only transfer it from a 'live' mobile account.

 

So if you want to move your existing number that is on an active account with O2 back to giffgaff then this is possible.  Just ask O2 for a PAC code, ensure you have a giffgaff account with an active SIM on it and log into that account, then go here and enter the PAC code that O2 give you:

 

https://giffgaff.com/support/transfer

 

However if your O2 account is already closed or you meant that you wanted to recover the number you used to have with giffgaff then this isn't possible because numbers are lost for ever when you close any mobile phone account.

Get a free giffgaff Sim
Message 5 of 9
by: anttimms16
on: 24/02/2016 | 11:55
I can't use the old SIM card it is gone no longer a recognised number ??
Message 6 of 9
by: anttimms16
on: 24/02/2016 | 11:56
Thanks for help 👍👍
Message 7 of 9
by: jamesrossuk
on: 24/02/2016 | 11:57
just get your pac code from o2 then activate your new sim with £10 top up, when its fully activated your then can port over/


https://community.giffgaff.com/t5/Getting-started/How-do-I-keep-my-current-mobile-number/ta-p/352112...
Message 8 of 9
Highlighted
by: anttimms16
on: 05/04/2018 | 14:52

How do I get my usage allowance to see dates of call etc 

 

Message 9 of 9